Dualshock 4 does not work :: Earthlock: Festival of Magic Bugs

Earthlock: Festival of Magic

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Earthlock: Festival of Magic > Bugs > Topic Details

seb-pj

6 Mar, 2017 @ 11:00am

Dualshock 4 does not work

I turned Steam in Big Picture, then ran the game, and even if the game says the controller is detected, I can't use it.
I use an AZERTY keyboard and I can't change this controls too.
Any advice or way to fix this ?

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Showing 1-6 of 6 comments

Anoy [developer] 7 Mar, 2017 @ 12:38am

Hi Seb-pj,

Could you try starting the game without Big-Picture?
We've gotten some reports that Big-Picture might cause problems in-game.

Let me know if this works for you :)

Kind regards,
Øystein

seb-pj

7 Mar, 2017 @ 3:46am

Hi Anoy,

still doesn't work :(

Anoy [developer] 8 Mar, 2017 @ 1:26am

Hi Seb-pj,

Fixing these issues are one of our top priorities and we are doing everything we can to solve the issue.

We have received feedback that deleting and reinstalling the game has proved to be successful.
Have you tried this, and if not, would you mind doing so and letting us know your results?

Kind regards,
Øystein

seb-pj

8 Mar, 2017 @ 11:02pm

Hi Anoy,
I'm not at home these next days but I'll try when I'll be back and let you know.

seb-pj

16 Mar, 2017 @ 6:38am

Hi Anoy,

sorry for the late answer. Even after uninstalling the game and installing it again, it doesn't work.
Should I wait for any fix, or ask a refund ? No pressure on the team, I just want to play the game.