Dualshock 4 does not work :: Earthlock: Festival of Magic Bugs

Earthlock: Festival of Magic

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Earthlock: Festival of Magic > Bugs > Trådoplysninger

seb-pj

6. mar. 2017 kl. 11:00

Dualshock 4 does not work

I turned Steam in Big Picture, then ran the game, and even if the game says the controller is detected, I can't use it.
I use an AZERTY keyboard and I can't change this controls too.
Any advice or way to fix this ?

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Anoy [udvikler] 7. mar. 2017 kl. 0:38

Hi Seb-pj,

Could you try starting the game without Big-Picture?
We've gotten some reports that Big-Picture might cause problems in-game.

Let me know if this works for you :)

Kind regards,
Øystein

seb-pj

7. mar. 2017 kl. 3:46

Hi Anoy,

still doesn't work :(

Anoy [udvikler] 8. mar. 2017 kl. 1:26

Hi Seb-pj,

Fixing these issues are one of our top priorities and we are doing everything we can to solve the issue.

We have received feedback that deleting and reinstalling the game has proved to be successful.
Have you tried this, and if not, would you mind doing so and letting us know your results?

Kind regards,
Øystein

seb-pj

8. mar. 2017 kl. 23:02

Hi Anoy,
I'm not at home these next days but I'll try when I'll be back and let you know.

seb-pj

16. mar. 2017 kl. 6:38

Hi Anoy,

sorry for the late answer. Even after uninstalling the game and installing it again, it doesn't work.
Should I wait for any fix, or ask a refund ? No pressure on the team, I just want to play the game.