Hello.

It's unfortunate you did not have an enjoyable experience with the game. If you happen to follow our weekly dev talks on Twitch (/MetroConflictOfficial) we talk about the commonly asked questions on a weekly basis. Most of the time it involves the hacker situation, and what we've done to combat it.

Some users may state that we don't communicate enough about the issue, however this, in my personal opinion, is false. Since day 1 of the hacker invasion, all of us (OGP, RD & Wiselogic) have been working hard to ensure we eliminate as many hackers from the game as we can. The reason why I didn't say 'all hackers' is mainly because, in all honesty, we can't get them all. However, with that being said, we are working around the clock to monitor the game and making sure that any missed (or new) hackers, are caught.

If you compare the situation to back when there was a tonne of them roaming the servers, the comparison now is like night and day. There aren't as many hackers, and if one is caught, we ensure that they are blocked forever.

As I mentioned, it's unfortunate that we cannot immediately catch them all. X-Trap is only one of the methods of hack detection, and we've already applied a few counter-measures to increase the efficiency of hack detection, and are already working on additional methods to further enhance it.

The Metro Conflict team hopes that you would give the game another shot, as dealing with the hackers has been one of our (if not the biggest) priorities since launch. We'd like to state that the game wouldn't continue without the players (we completely understand this), so it wouldn't make any sense if we didn't do anything about the hacking issue. Because of this we thank you and our community for the support and interest shown towards our game, and the valuable feedback which you have provided. We value every comment made, as we want to continue building the game to be the best it can be.

Thanks.