Steam Support is gonna get overworked from the privately owned spamgroups i came across following a money/bitcoin swindle spammer this morning.......
Some were spammed by one and the same spambot syndicate but even then, the amount of involved accounts is staggering.

Please y'all, your thoughts on how to deal with them besides the already existing methodes are direly needed.

Although i came across 2 game hubs + their DEV/moderators that needed be reported to Steam, the main question is to find a solution for privatly owned community groups.

i wonder how the graph will look with the gamebans from latter 3 days included.

This thread is not about reporting posts or groups, this thread is about what Steam should do when reporting has no merrit. f.e. groups where the moderators do not remove spam & harassment.

F.e. what’s your favorite in-game system for requesting for new city/guild/alliance/atl. leaders when previous leader accounts aren’t active anymore without apointing new leaders. Or when current leaders don't do their jobs as should be done.

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Gees i'm so pissed that i can not even comment to the help posts of the legion of CSGO/DOTA/PUBG players who do not realize the Steam Client Beta Bugs Reports forum is not their game forum. I'm to agrivated and my wellment answer clearly shows the agression. Y'see, On 1 Dutch forum i got involved in a quarrel with some-one from whom i can only assume he's trying to discredit me and onther person for warning about scams and malware. Coíncidentally (?) right at the end of a 4 month hailstorm of redirect spam on the other big Dutch forum.
Can't stay away. The 2 biggest Dutch forums on Steam have no moderators but they are where the action is. 1 is owned by a Swedish person, not a Dutchy at all!

Or take what used to be the biggest anti scam forum, 2nd only to Jimo's. That's become a gathering place for scammers and malware spammers nowadays. Giving eachother +reps and God (i hope incl. Our Lord Gaben) only knows the coöperations forged there. Same goes for the "Free Tibet" group on Steam.

And it's not only groups that are clearly privately owned. There's Steam Signature that looks like being an official Steam group (isn't). Worse, there are some official Steam forums abused as well. Last january the Steam Community Beta forum got hit, about 30 (CSGO)spamposts still remain today. Or the 2014 Summer Sale forum, hit by the same spamwave in january. As Steam doesn't make new Sales forums anymore, a handfull of honoust Ppl still go there for quesions. Every big sale hat forum will keep popping up when searching, Google and Steam search alike.


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When group owners leave the group, new owners don't get any notiofication from Steam stating they inheritted the group. As such i found myself heir to 3 groups where i used to be a regular member. That could be how the Free Tibet group came into the hands of a spammer sindicate. They then created a few brandnew accounts and made these acc.s owner and moderators. Yes the group and the accounts were reported by me right away, seemingly to no avail.

Another string of groups i witnissed last year was created by the spammers themselves. Creating at least 10 new groups each day, posted 1 or more spam messages, invited the friendslists of stolen accounts and then leave the groups to create 10 more such groups. Therewith leaving unsuspecting victims with the ownership of these groups. These groups still exsist and even still bear the name of the spammer sites even tough i reported them as soon as i got wind of them.

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Besides the risk of spam, scam, malware, cheats, piracy, flamewar, bullying, grooming, illegal pictures and what have we not in Cyberspace, them groups that are hardly ever used by their 3 to 30 members combined take up a huge amount of serverspace Valve could do without.

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Tip : Reporting the various “redirecting scamspam” from the past 4 month i reported under each and any appropriot header available in the profile report system. Reporting under “Spamming advertisements/links” worked best, often removing the offending post within 5 minutes. This while reporting as “Suspected Hijacker or Phishing” often had no result at all, that spam was never removed. Reporting as “Attempted trade scam” showed both good result and no result.

Tip : Where applicable i add a phrase like "Please find a way to deal with non-moderated forums" to my reports.


Bumbefly = Pr0tocollage = Crabbycliff

Finally! On To A Good Thing Here! I remember this kind of interferance from botnets already being a problem back in the 90's with Google popular search results. Better late then never

#Steamsad

I would say about once per 1½ year but since Quint didn't get one before that's obviously not always the case.

I had one such verificaion now on my main but not on my alts. I recon thats because of online behaviour. After 50 years of multiple untreated traumatisations i suffer chronic sleeping problems so i use my main more iratic then i use my alts. Steam does have a system in place for their servers to check login times & locations when needed with potentially hijacked accounts.
And perhaps also takes in account that from my main, since late July i've been reporting a redirect scammer + a regular scammer almost every day sometimes muptiple times per day (possibly 2 different spambots from the very same syndicate) and far less often a 3rd spambot (probably a different syndicate) (the 3 of them always using new accounts).

Originally posted by 🐱Sir Edmund's Spoopy Kitteh:

It's just a recertification for your account in general to assure that you're still using the same email address for contact information as before. I recently had to do mine.

I know and undoubtly OP, Queen Quint knows too. I am not OP. Again, i'm not asking i'm explaining. At the level of other helpfull Ppl hence "bothering" and "other circumstances" between brackets. Correct me if i'm wrong but i think this forum is not ment for explanations/advise on the level of your average Steam user.

Yeah they come every now and then & keep "bothering" untill the re-verification is performed. The complaining Ppl were either lazy or there were "other circumstances" why they could not confirm.

I never yet recieved one to re-verify my phone number though.