Originally posted by SEGA Dev:

for customers who purchased VC4 off Steam

I guess this means problems for those who bought in on Steam are still being investigated? Still showing up the DLC message for me after a full reinstall (my ownership is pre-order + all DLCs separately purchased more or less same day as released).

I bought this game outside of steam when it first released. The DLC installed just fine, and the store page shows I own all of the DLC. But I still receive the DLC authentication failure message:

"Failed to authenticate the downloadable content. Please redownload to use it."

whenever I load up my save. The DLC seems to show up and work just fine in the extra stories section. Many other people in the discussions have the same issue I do.

Thanks, both, we'll look into it. In the meantime, can you please report to our customer service?
I'll direct them to this thread.

-SEGA Dev

I have this issue in game and I don't know if it has to do with the decals free dlc or not. Please, can repair this?
https://i.imgur.com/ulHQsF5.png

Originally posted by SEGA Dev:

Thanks, both, we'll look into it.

A quick update for your investigation - if you start NG it works correctly. I made it to Ch.2 where Extra Stories are added and Edy and Squad 7 DLC missions showed up correctly with no message.
Going back to main menu after that and loading a pre-Complete Edition save still results in the message pop-up with DLCs being present under Extra Stories.

So this looks like an issue with just old saves. If you want a copy of my savedata for reproduction, I can provide that.

Nevermind I am stupid and didn't check one more basic thing.

It's the Tank Decal DLC that is missing.

Yeah, I took each of the recommended steps.

I restarted steam, uninstalled and reinstalled the game three times now. And verified the game an unknown amount of times.

I still just keep getting:
"Failed to authenticate the downloadable content. Please redownload to use it."

What the crap now?

Originally posted by Diana Cavendish:

What the crap now?

Try going to HQ and check whether you have DLC tank decals for Hafen, such as for example Gallian Crest. That's the thing missing for me.

Yes, they are not listed as a DLC per se on Steam, but they are a DLC under the hood (and on consoles).

Originally posted by DoomyDoom:

Originally posted by Diana Cavendish:

What the crap now?

Try going to HQ and check whether you have DLC tank decals for Hafen, such as for example Gallian Crest. That's the thing missing for me.

Yes, they are not listed as a DLC per se on Steam, but they are a DLC under the hood (and on consoles).

I no longer do. I had them, I was using the Gallian Crest for a long while before moving to bunny. Any idea how to fix that?

Originally posted by Diana Cavendish:

Any idea how to fix that?

Waiting for Sega to fix it is probably the only thing we can do. At least the culprit was found.

Originally posted by DoomyDoom:

Originally posted by SEGA Dev:

Thanks, both, we'll look into it.

A quick update for your investigation - if you start NG it works correctly. I made it to Ch.2 where Extra Stories are added and Edy and Squad 7 DLC missions showed up correctly with no message.
Going back to main menu after that and loading a pre-Complete Edition save still results in the message pop-up with DLCs being present under Extra Stories.

So this looks like an issue with just old saves. If you want a copy of my savedata for reproduction, I can provide that.

That makes a lot of sense. Although I have no idea how an old save can interrupt DLC authentication. Maybe it has something to do with the Tank Decal DLC like you mentioned.

Update: Just checked my tank decals, and I couldn't find the tank decals that come with the dlc.

bring back my japan op!!!

Can't get it to work after doing all three things listed. Is it true that starting a new game will solve the problem?

Originally posted by AFlyingLittlePig:

Can't get it to work after doing all three things listed. Is it true that starting a new game will solve the problem?

Only insofar as you don't have to click through the message every reload. You still won't get dlc tank decals.

Originally posted by DoomyDoom:

Originally posted by AFlyingLittlePig:

Can't get it to work after doing all three things listed. Is it true that starting a new game will solve the problem?

Only insofar as you don't have to click through the message every reload. You still won't get dlc tank decals.

Thanks, I guess I will just wait for the new patch before I get back into the game.