Valkyria Chronicles 4 Complete Edition

Valkyria Chronicles 4 Complete Edition

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Complete Edition DLC issue is fixed
Hi all,

There was an issue with the Complete Edition DLC not downloading for customers who purchased VC4 off Steam. This should now be fixed.

If you are still experiencing issues downloading the DLC, please try the following:

  • Restart the Steam client
  • Verify the integrity of the game files from the Local Files tab in VC4's Properties menu in the Steam library
  • Uninstall and re-install the game

If you are still experiencing issues after trying the above, please email SEGA Customer Support with your activation key and where you purchased the game:

http://store.steampowered.com


Thanks,
SEGA Dev
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Visar 1-15 av 58 kommentarer
DoomyDoom 8 nov, 2019 @ 9:36 
Ursprungligen skrivet av SEGA Dev:
for customers who purchased VC4 off Steam
I guess this means problems for those who bought in on Steam are still being investigated? Still showing up the DLC message for me after a full reinstall (my ownership is pre-order + all DLCs separately purchased more or less same day as released).
tanman500 8 nov, 2019 @ 9:44 
I bought this game outside of steam when it first released. The DLC installed just fine, and the store page shows I own all of the DLC. But I still receive the DLC authentication failure message:

"Failed to authenticate the downloadable content. Please redownload to use it."

whenever I load up my save. The DLC seems to show up and work just fine in the extra stories section. Many other people in the discussions have the same issue I do.
Senast ändrad av tanman500; 8 nov, 2019 @ 9:46
SEGA Dev 8 nov, 2019 @ 9:59 
Thanks, both, we'll look into it. In the meantime, can you please report to our customer service?
I'll direct them to this thread.

-SEGA Dev
Accel Power 8 nov, 2019 @ 10:49 
I have this issue in game and I don't know if it has to do with the decals free dlc or not. Please, can repair this?
https://i.imgur.com/ulHQsF5.png
DoomyDoom 8 nov, 2019 @ 10:52 
Ursprungligen skrivet av SEGA Dev:
Thanks, both, we'll look into it.

A quick update for your investigation - if you start NG it works correctly. I made it to Ch.2 where Extra Stories are added and Edy and Squad 7 DLC missions showed up correctly with no message.
Going back to main menu after that and loading a pre-Complete Edition save still results in the message pop-up with DLCs being present under Extra Stories.

So this looks like an issue with just old saves. If you want a copy of my savedata for reproduction, I can provide that.
Senast ändrad av DoomyDoom; 8 nov, 2019 @ 10:56
DoomyDoom 8 nov, 2019 @ 11:38 
Nevermind I am stupid and didn't check one more basic thing.

It's the Tank Decal DLC that is missing.
Senast ändrad av DoomyDoom; 8 nov, 2019 @ 11:40
Yeah, I took each of the recommended steps.

I restarted steam, uninstalled and reinstalled the game three times now. And verified the game an unknown amount of times.

I still just keep getting:
"Failed to authenticate the downloadable content. Please redownload to use it."

What the crap now?
DoomyDoom 8 nov, 2019 @ 13:42 
Ursprungligen skrivet av Diana Cavendish:
What the crap now?
Try going to HQ and check whether you have DLC tank decals for Hafen, such as for example Gallian Crest. That's the thing missing for me.

Yes, they are not listed as a DLC per se on Steam, but they are a DLC under the hood (and on consoles).
Ursprungligen skrivet av DoomyDoom:
Ursprungligen skrivet av Diana Cavendish:
What the crap now?
Try going to HQ and check whether you have DLC tank decals for Hafen, such as for example Gallian Crest. That's the thing missing for me.

Yes, they are not listed as a DLC per se on Steam, but they are a DLC under the hood (and on consoles).

I no longer do. I had them, I was using the Gallian Crest for a long while before moving to bunny. Any idea how to fix that?
DoomyDoom 8 nov, 2019 @ 14:01 
Ursprungligen skrivet av Diana Cavendish:
Any idea how to fix that?
Waiting for Sega to fix it is probably the only thing we can do. At least the culprit was found.
tanman500 8 nov, 2019 @ 20:44 
Ursprungligen skrivet av DoomyDoom:
Ursprungligen skrivet av SEGA Dev:
Thanks, both, we'll look into it.

A quick update for your investigation - if you start NG it works correctly. I made it to Ch.2 where Extra Stories are added and Edy and Squad 7 DLC missions showed up correctly with no message.
Going back to main menu after that and loading a pre-Complete Edition save still results in the message pop-up with DLCs being present under Extra Stories.

So this looks like an issue with just old saves. If you want a copy of my savedata for reproduction, I can provide that.

That makes a lot of sense. Although I have no idea how an old save can interrupt DLC authentication. Maybe it has something to do with the Tank Decal DLC like you mentioned.

Update: Just checked my tank decals, and I couldn't find the tank decals that come with the dlc.
Senast ändrad av tanman500; 8 nov, 2019 @ 20:54
BGAlucard 9 nov, 2019 @ 0:23 
bring back my japan op!!!
Can't get it to work after doing all three things listed. Is it true that starting a new game will solve the problem?
DoomyDoom 9 nov, 2019 @ 3:05 
Ursprungligen skrivet av AFlyingLittlePig:
Can't get it to work after doing all three things listed. Is it true that starting a new game will solve the problem?
Only insofar as you don't have to click through the message every reload. You still won't get dlc tank decals.
Ursprungligen skrivet av DoomyDoom:
Ursprungligen skrivet av AFlyingLittlePig:
Can't get it to work after doing all three things listed. Is it true that starting a new game will solve the problem?
Only insofar as you don't have to click through the message every reload. You still won't get dlc tank decals.
Thanks, I guess I will just wait for the new patch before I get back into the game.
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