Not sure if there is something I need to do on my side. What we found after switching from the old version of SL to the new 2.4... All of the SL vaults shown they were empty, but if you picked them up, all of our items were in a bag on the ground. Nothing lost. We placed the SL vaults back down and put everything back. Worked great. SL Refrigerators, you can remove items but not place anything back into the unit. Newly created units could not receive any new items. The SL Spoiler will take the meat spoiler timer to 0:00 but the meat never spoils, ever. I processes the meat so it will never ever spoil again. :) Perma-fresh meat. :)