Dear vikizinn,

Thank you for contacting Steam Support.

Our system Indicates that your account Has Been permanently banned by the Valve Anti-Cheat System (VAC) - Unfortunately, Steam Support can not remove your ban.

The VAC system confirmed the ban on your account was applied legitimately.
Detected change in Counter-Strike System: Global Offensive, Fonts, CFG's configuration, GameOverlayUI.exe.
We will not let you know que cheating was detected or the date and the time at Which the offense was committed.

This ban is applied to your Steam account (regardless of who was using at the time in Which the offense occurred) and any game protected by the VAC system que Were originally recorded in the moment in Which the ban was applied. This ban does not Affect games in your account que do not use the VAC system.

Your account may still be used to play in single-player mode, LAN or servers que are not protected by the VAC system. Please change the filter options of your browser servers to show Which servers are not protected by VAC (in the main menu of Steam, click the "View" option, select "Servers", click the "Change Filter" button and select "Not secure "in the Anti-cheating tab).

We can not transfer the registration of a set of an account que has been banned by VAC. The use and security of your STEAM account is your responsibility.


If you want to buy a new copy of (s) play (s) banned (s) by the VAC system, please create another account to register the game. Remove all cheats from your system before installing (if you do not know where the cheats Were installed, you may want to handsome reformatting your computer and start over with a fresh installation of your system).
The Steam Support Team
http://www.steampowered.com


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