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Spaghetti factory good :)

The game is probably fun. Didn't play it for a while. But the support team has quite literally made it for me impossible to play, and here's the whole story.

When I connected back for the first time in quite a while, I had to choose between logging in with an email or Steam. I had an account linked to my Steam profile, so I chose that.
Weirdly enough, it fails, saying no account is linked. Oh well, guess I was wrong, I'll just use an email account that I probably used before then and link it.
That also fails, this time because an account is already linked to my Steam profile, and something about an error SE07.
So... somehow my Steam profile is both linked and not linked to an account. Guess I'll see with their support so they can help me figure out the problem.
I tell exactly that, that I would like to login with the account linked to my Steam profile.

And now starts the trouble.

The support answers me. They tell me they UNLINKED the account from my Steam profile, that they would only do that once since it is not something they're supposed to do, and that I now could link another account.
I did not ask for that. I don't want to play with another account, I wanted to play with the one I created through Steam before!
I tell them they've made a mistake, that I wanted to play with the account they just unlinked, and that I couldn't log back from it since it wasn't tied to any email adress but a Steam account. That account was essentially lost now. I tell them then to either bring back that account and make it playable, or to at least transfer its username to the alternate account I was using to communicate with them.

The support team denies the mistake, and that I'd have to recover the account through another ticket. They also said that if I wanted to change my alternate account's name, I'd have to first recover the first account, ask for its deletion, and then pay 200 platinum to change my name.
That... isn't right. They've pretty much made the opposite of what I said, and are now telling me to open a new ticket to recover their mistake, and if I wanted to do what I suggested to fix their mistake, I'd have to pay?

Whatever, I open a recovery ticket in order to get access back to the first account, while telling them I also telling them I would not pay to change my name if it had to come to that, that I wouldn't pay for an error they've committed.
Sometimes passes, I get asked some questions, I answers them and get back the access to the first account. Cool. Well, whatever, now that it's recovered and not linked to Steam anymore, maybe I can play with it now.
Error SE07.

Nope. It's recovered, I have access to it, I can login on the website, but not in the game. The account is clearly still in a bugged state. I cannot play with it. So whatever, I just do what they've asked. I open a third ticket, to delete the account and free the username.

And yet, as it stands right now, a whole week after the first ticket to be able to play the game under my own username... I still can't. The support team completely denies any mistakes, and still want me to pay for the username change, despite me proving to them that the account does not work. They are unhelpful in either debugging the account with the SE07 error, or changing my alternate account's name after their own mistake.

And right now, they are simply ghosting me. Nothing to be done, with still a dead account that cannot be played with.

Yes, I can still play with my alternate account. Yes, I don't even have to buy platinum, I could just trade for it, it's only 200 platinum for a username change. The problem is the support team, that made my initial problem much worse that it originally was, dragged it out for over a week, only for then not fixing the original problem that I was having and telling me to pay for a name change.

DE, please let me ask you. Is this a way to treat returning players? Over such a minor issue? Everybody makes mistake, the people in the support team are human beings, and are failible, mistakes are to be expected. But denying in block when one happens? And then just telling me to pay over a simple suggestion I made? And by the end of it not even attempting to fix the problem?

Fix TF2

The game was stolen from the original dev team by Karel, a cryptobro. He is now the in charge of the game, and will fill it to the brim with crypto and metaverse crap.

On a side note, the original team was already working on a replacement called Resonite, so look forward to that instead.

TL:DR
I had OW1 at launch, it was a good game that, over time, got Blizzard'ed into the ground with awful game balance and even worse marketing. And OW2 simply continues that trend by making the game even slower (5 players per team max instead of 6), having absolutely no game balance, being completely focused on competitive (Casual is just no-matches all the time, you either steamroll the other team or you get dominated), and worst offender of all by completely axing OW1 without any form of compensation, scamming all OW1 players, forcing them to either spend even more money or painfully grind for hours on end to get a single hero unlocked.

---------- Full review ----------
I'll preface this by saying I won't talk about Blizzard in general. There are a lot of bad things going on in this company, but I will not talk about any of them here, as they do not concern the game itself. I will only talk about the history of OW and the current state of the game. With that out of the way, where to start with this absolute nightmare of a game.

I used to own OW1 when it launched. While for me it was just yet another FPS game, what it did was very well done. Good FPS with classes that complement one another very damn well. Casual was nice and fun, and if you wanted to test your skill, competitive was there for it. Everything was well and good.

Then you remember that Blizzard made the game, and you know this won't last.

Over time, Blizzard got absolutely focused on the competitive aspect of the game, making casual not fun at all. Matchmaking was a joke, there was no fun to be had, it was just "Ah, the game lasted 30 seconds because the other team couldn't get out of spawn" or "Ah, the game lasted 30 seconds because we were completely overpowered by the other team". The only real way to play the game was competitive. And wow, was it toxic, and of course it was, since now casual players had to join them, and of course they weren't trying as hard as the competitive ones.

And while they were focused on the competitive side, they still managed to botch it spectacularly. Nerfing weak heroes, buffing strong ones, and adding game mechanics that made no sense or were completely busted. The game was basically a meta-hell, where the game would drastically change from one update to the next, and all you could do was adapt and play the only 6 viable heroes of the moment.

This trend lasted for pretty much the entire game's life. And now here's OW2, maybe some hope for them to fix what they did wrong!

No. Of course not. They made things much, much worse for everyone.

Promises on top of promises, a permanent PVE mode, a completely revamped game, yadda yadda, you know how it ended: no PVE, the game is still the same old thing, it's just a normal update.

Actually, no, it comes with a new monetization system! A very bad one! Why is that? Well, of course, it's because OW1 DOESN'T EXIST ANYMORE. So what, they go to a freemium system, shouldn't that be all too bad? It is. It very much is. You paid for OW1? Well, sucks to be you, all the heroes you used to play are now paywalled! Either spend even more cash or grind the ever-living hell to get just enough currency to get a new hero! It shouldn't be too bad, it's just 35 victories, right? Yeah, 35 victories, considering that you obviously won't win them all and that a game can last anywhere from 10 to 30 minutes now that the game is 5v5, making it slow as hell to finish just one game. So now you need to grind for around 20 hours for just a single hero.

"But that's the past, new players can still enjoy the game as it is now" you might say. Back up and see how OW1 was handled. Even if it's a fresh start for a new player, do you really think Blizzard will spontaneously become a good company that makes good decisions to support their game? Do you really think that new players will enjoy the game they just began to play if it gets completely annihilated with more dumb game balance updates? No, they won't. The one and only reason the game is now on Steam is because the game is dying, and they're making a last-ditch effort to get the money from the few people that do not know better.

So please, for the sake of old players, for the sake of the AAA game industry, and mostly for your own sake, do NOT play this game, do NOT give Blizzard any of your money, and do not make them think this kind of behaviour is okay, or Blizzard and other companies will just keep doing it.

---------- Edit 21st August ----------

Blizzard is now claiming the reviews aren't relevant to the game and are the result of review bombing. No Blizzard, they're not, they're the result of your actions that have directly impacted the game. 90% of the negative reviews are relevant to YOUR game. Be better than that, and address the problem accordingly.

As of right now, no I cannot recommand the game. Might be fun with friends for sure, but on your own, and most importantly as a new player, the game is very VERY unfriendly.

The UI/UX is basically non-existant. As soon as you launch the game, you are directly thrown into a random game (Might be a bug?) and asked to pick one of 5 classes, only given a brief description of what they can do. But once you choose one, you are entierly on your own to figure out how anything works. In fact, you are not even told what you have. I thought as a medic that bandages could heal and resurect (As you have a small feedback tell you to hold 3 when near a downed teammate), but as it turns out you have a dedicated medibag on 5, which is the tool that can heal, but there are no indication on screen, or one that I have yet to see about it.

Talking about feedback, there is essentially none. And the few there are, you might actually miss them easily, as the entire HUD is very tiny. You'll get lost quite easily, and most often than not won't know if what you're doing helps, or even works in the first place. Coming back to the earlier example, I thought I was healing my teammates with bandadges, as standing near them and clicking on them seem to heal them, as the little green cross would fill. Once again, turns out this wasn't my doing, but other medics' healing that teammate.

One last thing is when you die, you have no idea how or why you died. Sometimes I can understand, there was someone at the corner of the room, and I didn't see him, so he just shot me down, fair. But most of the time, you'll have no idea what got you, the damage feedback seems to just point at a random direction. Even the camera once you go down doesn't seem to know either. When the enemy is obvious, it immediatly stir towards them, clearly showing that's the guy that got you, but when he's not nearby (I guess?), the camera just kinda.... turns around slowly? As if it was also searching for a reason why you got downed.

I get this is early access, and things are bound to change, but as it stands right now, these issues are sapping all the fun I could have, as it seems half the things I do seems to actually be nothing, due to odd feedback, and complete lack of knowledge of what anything do. A tutorial, some tooltips, and better feedbacks would tremendously help.

Guns, tanks, bigger tanks, even bigger tanks, boats, flying vehicle, huge region-sized flying ships

...and quads.

Easy Anti Cheat in a social game? Congrats, you just killed your own game.

Private games are now paywalled, thanks to greedy developpers! Just leave a negative and move on.