2 people found this review helpful
Not Recommended
0.0 hrs last two weeks / 88.9 hrs on record (42.5 hrs at review time)
Posted: 12 Jan @ 10:46am

Unplayable.
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Developer response:
UbiPurpleOcelot  [developer] Posted: 13 Jan @ 10:07am
Hey there, I'm sorry to hear that Assassin's Creed Origins has been unplayable due to these technical issues. If you are using the Windows 11 24h2 build, I can confirm that crashing problem has already been reported for investigation and our teams are already working with Microsoft[learn.microsoft.com] to figure out a resolution.

If you're not using Windows 11 24h2 build, I'd like to provide some troubleshooting to help limit how often these crashes occur:

- Ensure Assassin's Creed Origins is installed on the same drive as both Steam and Ubisoft Connect
- Verify[www.ubisoft.com] the game files
- Clean boot[www.ubisoft.com] to rule out background processes that could be conflicting (Overwolf, Steel Series, Corsair, iCue3, Razer, Synapse, etc.)
- Make sure you have the latest version of Ubisoft Connect PC installed (Please note that Ubisoft Connect PC will launch in Offline mode if you have no internet connection. In Offline mode, the updates will not be installed automatically)
- Make sure that Ubisoft Connect PC is not being blocked[www.ubisoft.com] by any security software you have, such as a firewall or anti-virus.
- Clear the cache in Steam
- Clear the cache in Ubisoft Connect[www.ubisoft.com]
- Run Microsoft's System File Checker tool[support.microsoft.com]to repair any missing or corrupted files
- Reinstall the supporting software[www.ubisoft.com] for the game
- Update Graphics Drivers[www.ubisoft.com]
- Complete our guide[support.ubisoft.com] here

If you're still having troubles playing your game after you've tried the suggested instructions, I encourage you to create a ticket on our Help website[www.ubisoft.com] and include your system files[www.ubisoft.com] in the attachments. Make sure to fully explain the issue and specify exactly what troubleshooting steps you have tried so far to reduce the chance for repeated steps. Our support team will receive everything and then contact you to proceed. Thank you!
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