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We received your Oculus ((xxxxx) at 8:02am on 18 February 2021. Please allow up to 2-3 working days for processing. We will notify you as soon as your replacement has been dispatched or if there is a problem with the return.
Please let us know if you are having issues with the return process by visiting our Help Centre and speaking to a representative.
Yours sincerely,
The Oculus Team..
So hopefully not to much longer