2 people found this review helpful
Not Recommended
0.0 hrs last two weeks / 11.1 hrs on record (0.5 hrs at review time)
Posted: 15 Aug, 2017 @ 9:00pm

To be honest i really wanted to play this game and i thought i would be able too just get on make an acount and play. but after trying for 2 days searching through fourms, reddit, even the steam disscusion page and i cant get the stupid launcher to work. every time i start it it sttuters for a second then just dosent respond and my play time reflects just how much time i spent trying the launcher over and over with difrent solutions so i just gave up.

as im typeing this im in the prosses of getting a refund and i hope that for f***'s sake i can get the main virsion off their website and play the game.

i have no idea if this was just for me or if this is a common problem for the game now but it is just un acceptable from any way you look at it.
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Developer response:
CM Serenity  [developer] Posted: 21 Aug, 2017 @ 1:31pm
Hello, and thank you for taking the time to leave us a review.

I understand how frustrating it is when things go wrong, and our Customer Support Department is here to help. Please submit a Technical Ticket[blackdesert.zendesk.com], so they can work with you to investigate the issue.

Additionally, if you have concerns, or feel your ticket was not handled properly, please contact us at csreview@kakaogames-eu.com.

All the best,
Serenity