48 hours post launch and the game is unplayable due to server issues.
They had issues day 1, and they spent around 12 hours fixing the. Fair enough. Put out a statement saying everything was fixed. About 12 hours later, everything broke again, even worse. So either they lied and didn't fix anything the first time, or they genuinely thought they fixed it the first time around and didn't really fix anything.

Either way, 48 hours of your new game being unplayable is a big issue for them. I've seen comments saying the negative reviews are going to affect sales which is unfair.

No. What is going to affect sales is the fact that your game is unplayable, and no-one is going to fork out money for a game that they can't even play.

Embarrassing.

48 hours post launch and the game is unplayable due to server issues. They had issues day 1, and they spent around 12 hours fixing the. Fair enough. Put out a statement saying everything was fixed. About 12 hours later, everything broke again, even worse. So either they lied and didn't fix anything the first time, or they genuinely thought they fixed it the first time around and didn't really fix anything. Either way, 48 hours of your new game being unplayable is a big issue for them. I've seen comments saying the negative reviews are going to affect sales which is unfair. No. What is going to affect sales is the fact that your game is unplayable, and no-one is going to fork out money for a game that they can't even play. Embarrassing.