Koballis » Reviews » Tom Clancy's Rainbow Six® Siege X
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No one has rated this review as helpful yet
Not Recommended
0.0 hrs last two weeks / 148.2 hrs on record (81.2 hrs at review time)
Posted: 4 Mar @ 9:35pm

Got disconnected from the match, tried to reconnect 20+ times. Relaunched game twice. Relaunched entire client once. Couldn't connect. 60 minute suspension. This game is garbage.
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Developer response:
Ubi-Vinci  [developer] Posted: 6 Mar @ 4:59am
Hello Koballis

I'm sorry to hear that you were sanctioned in Rainbow Six Siege due to a mid-game disconnection and not being able to reconnect.
I understand how frustrating that must be.

To help prevent this from happening again, we have prepared a connectivity troubleshooting guide for our players. Please read through it and complete all the steps:
Troubleshooting connectivity issues on PC[www.ubisoft.com] - This guide will help ensure your network and online services are communicating without interruption.

To avoid interruptions from other software, disable any unnecessary background applications, especially third-party overlays and communicators. If you are using a VPN client, even if not connected, close it and stop its process - Disabling background applications on PC[www.ubisoft.com]

If these steps do not resolve the issue, please generate diagnostic files from your PC and attach them to a support ticket for further analysis:
Generating DxDiag and MsInfo system reports[www.ubisoft.com]

You can also attach Ubisoft Connect PC launcher logs for further investigation:
Locating your Ubisoft Connect PC log files[www.ubisoft.com]

For additional assistance, please Contact Us.[www.ubisoft.com] or reach out via these channels:
Ubisoft Discord [discord.com]
X/Twitter[x.com]