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Nahlásit problém s překladem
Sorry for my bad english.
germany
pixel 6
Android 13
I honestly don't understand.
While the update is really well made, the previous steam app was a mess, this new chat app is awful, and now I can't respond to anybody online when I'm not at home.
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Me 1:
I cannot login to the separate Steam Chat App via my mobile phone.
Error: "Failed to connect to Steam"
The Steam Mobile App is installed and also the chat button of this app leads to the same p
problem.
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Answer Steam Supprt:
Hello,
It looks like you haven't yet provided some of the information we need in order to help you.
In your next message, type out in full the CD Key registered to your Steam account so we can easily investigate this issue. This can be a CD Key received from an online retailer or a physical store.
Then, attach an image of that CD key. The image should be a digital photo or scan of the CD Key in .jpg format, or a screenshot of the CD key as it appears in your digital purchase receipt. Please ensure that you submit a full-color image, rather than a photocopy.
Check out our Retail CD Keys article if you're having trouble locating any of your CD Keys.
The image you'll send to us should look something like these examples for physical CD keys:
Example 1
Example 2
Best Regards,
Joanna
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Me 2:
I am dumbfounded by the Support's response to my question.
I wrote that I cannot sign in to the Steam Chat app !!
What does your answer about CD keys has to do with my problem ??
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Me 3:
Please also note the discussion in this forum.
https://gtm.steamproxy.vip/groups/steamchatapp/discussions/0/3728449142715183236/
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I sent my last message 18 hours ago and haven't got any further information by now.