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By: psykoteky

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0xc000007b ( can also be 0xc0000135 )

Mfreadwrite dll - Media Feature Pack - N / KN windows

#c00007b errors, can also 'appear' as c00005 - better details in log file.
Other c00007b in this link - related to directx files, and av/security configuration.
https://gtm.steamproxy.vip/app/271590/discussions/0/1479856439034421847/?ctp=3#c1479856439039081658

Otherwise - only the mfreadwrite.dll, mfplat.dll, mf.dll, and others- etc errors due to mangled/missing MFP's, or manually replaced/incorrect files.

Where are you located? And are you on a N/KN version of windows?
Did you redo your OS? Do you have playtime? What else happened/changed?

Hit windowskey+pause/break and see what it says there.
If you ARE on a N/KN version - you may need the media feature pack.
You may ALSO CONTINUALLY need a new one everytime Windows has a major update.
Are you on windows 7, 8, 8.1, or win10?~

I would install the one from the links below that matches your OS.

-Windows 7 media feature pack is not in R*'s link - use x64 here - Win7 MFP [www.microsoft.com])

-Windows 8 AND 10 media feature pack's -
(For windows 10 - there are multiple MFP's available - check your build/version)
(settings, system, about, look for build)
(Almost every LARGE win10 update = new MFP = must install new MFP)
https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions

Windows 10 1903 for those that cant google (the 64-bit version) -
https://www.microsoft.com/en-us/software-download/mediafeaturepack

Windows 10 1909 and beyond (for now) -.-
https://support.microsoft.com/en-us/help/4516397/media-feature-pack-for-windows-10-n-november-2019

"The Media Feature Pack for N versions of Windows 10 (1909 currently, and most likely future versions will be this way) is available for download as an Optional Feature. To install the Media Feature Pack, navigate to Settings > Apps > Apps and Features > Optional Features > Add a Feature, and then locate the Media Feature Pack in the list of available Optional Features. Note- Although you are not prompted to restart your computer, you must restart in order to successfully complete installation of the Media Feature Pack. "

********Missing media feature pack can also cause problems with the R* launcher, and sometimes gives a message "This feature is currently unavailable". YMMV here, as there are other are also other reasons for this error.

And.. of course-
Exit steam, rightclick steam, run steam as admin - try again.

=======================================================
If you've already copied a mfreadwrite.dll - and put it in your gtav folder - remove it.
(or any other MFP/directx file that you manually added... for that matter -.-)
Don't know how to clean the folder? Mod removal links on my profile. They will remove all.

If you already have the media feature pack installed - You can try cleaning the registry, or googling a guide on how to manually replace that file. (bearin mind you still need to use the correct version and proper location of system32 or syswow64 - sometimes they differ). This includes using the correct architecture - 32bit, or 64bit - incase the mentioned folders were unclear.
=======================================================

Additionally, this error can be caused by corrupted directx files and other missing/incorrect/manually (re)placed media feature pack files.
(yes, this includes the new vcredist in the r* launcher install folder / vcreds - 2015-2019)
Link on my profile for c00007b / has more info.

*sometimes, you can rename windows/system32/mfreadwrite.dll to -OLD, and reinstall the mfp, and it will properly input the file. Sometimes - it is NOT an issue with that file, but other MFP files. Don't get too hung up on the "mfreadwrite.dll" of the error.

Another quick way some use to test - is to extract the .dll's from the archive/cab's - and throw each one.. one by one.. into the gtav folder and test. Once it works, that is the one to look deeper into correcting in your system folders. Don't leave it there or you invite more problems in the future.
-.- -.- -.- /sigh.

In control panel, programs and features - turn windows features on/off-
Be sure that windows media player is also correctly installed. Common issue for people that like to trim/streamline their installs...

I would also open an admin command prompt... and run... sfc /scannow

Can't figure it out? I can teamviewer and do it -.-
If you've manually replaced files in system32 for media feature pack with incorrect versions and don't say so - you are just WASTING my time (and your's usually, as many times even the installers won't drop the new/updated versions over the top of those).

#missing mfreadwrite.dll mf.dll mfplat.dll mfcore and on and on. -.-

Original link --- Mfreadwrite_dll -
https://gtm.steamproxy.vip/app/271590/discussions/0/133257959064111257/#c133257959064130292

GTAV 'uninstalled' itself -

Mod REMOVAL/folder cleaning - R* version

This is for the R* version.
( Need the steam version? ----> Click )

===ROCKSTAR Version===
Navigate to your gtav install folder. ( View file extensions, hidden/system protected files )
Compare your folder/files to the screenshot - delete anything NOT in the screenshot.
( Ignore date, time, type, size - leave commandline.txt IF you use it ) -----
And then ===> VERIFY.
(R* version - use gtavlauncher.exe -verify in command prompt
(or adjust your gtavlauncher shortcut -.-)
(There is also a playgtav -verify)

http://gtm.steamproxy.vip/sharedfiles/filedetails/?id=772966437
At the very least - dinput8.dll and/or dsound.dll need to be removed.

You may also want to check this link in the cases of update/verifying/downloading issues-
https://support.rockstargames.com/hc/en-us/articles/212226788

Original link --- R* mod removal / folder cleaning -
https://gtm.steamproxy.vip/app/271590/discussions/0/350532795338017215/

Mod REMOVAL/folder cleaning - Steam/Epic versions -

This is for the steam version. Directions to clean gtav root folder of non-vanilla files/folders.
(modding/cleaning R* version? ---> Click )
Here for epic version? Clean folder as mentioned below - verify data using epic launcher.

#You are attempting to access GTAO with an altered version.
This is MOST commonly caused by mods in the folder - especially dinput8.dll
You are not allowed/supposed to go online with mods install. You can/will be banned.
==================================================================

Uninstalling and reinstalling gtav - does not always remove non-vanilla/mod files. Verifying cache - also does not remove all non-gtav files. Skip the redownload of 80+gb - save a whale or some frogs. Non-vanilla/mod files require manual removal. The directions below help with that.

Do 1- for comparison ------ 2- for speed/removal

1-----------------------
Exit steam, rightclick steam, run steam as admin.
(^in some cases, this is not necessary - in others, it is)
Rightclick gtav in steam, properties, local files tab, browse local files.
( View file extensions, hidden, system files, protected files )
Compare your folder/files to the screenshot - delete anything that is NOT in the screenshot.
( Ignore date, time, type, size - leave commandline.txt IF you use it ) -----
Then - delete the highlighted files. (they ARE vanilla - delete anyway - verify will fix)
And then ===> VERIFY CACHE <===
(rightclick gtav in steam, properties, local files, verify integrity of game cache)
http://gtm.steamproxy.vip/sharedfiles/filedetails/?id=578295928
***** Alert - yes, the new launcher has added playgtav.exe to the steam gtav folder. *****

2------------------------
Exit steam, rightclick steam, run steam as admin.
Don't want to waste your time comparing to the picture?
Show hidden, system, protected files and file extensions.
Delete ANYTHING, that is NOT a folder AND is NOT a .RPF file.***
Verify cache.
(rightclick gtav in steam, properties, local files, verify integrity of game cache)

***Yes, this method leaves the "mods" folder inplace if you use openIV/etc.
It should be inert without the loaders in the gtav folder. You can delete that too - if you want. Though, it could cause problems when you go to use it again/not updated/etc.

================================================================
(Yes I'm aware of the new languageselect.exe - too small to care/update picture with)
(Some folders with also have a steam shader cache - also don't care)
(If verify doesn't work - restart the computer - try again -.-)

*** Many have mentioned having problems loading saves 'after' removing all mods.
You can test this by renaming my docs / rockstar games / gtav / profiles to profiles-old
Again, rename. Don't use cloudsync when it asks incase those have been affected too.

*** Yes, 'rarely' on certain systems/crashes/etc - things can be left in memory. It may be best to restart the pc (not hibernate/sleep) - and give another try if you've thoroughly cleaned the folder. This post does not cover people that have erroneously replaced files in other locations - like system32, or cheat -.- .

*** Yes, IF you've installed the RSGL launcher into the gtav folder to get around other issues - you may need to be careful to choose the location again. If it doesn't - you may need to manually reinstall and/or copy the various 'api-ms-win-core.dll's' from the rsgl launcher folder over to the gtav folder.

Removed all the mods and still stuck in offline mode because your initial post was atrocious and didn't give the exact error or you thought you were explaining something? This includes blocking firewall rules, -scofflineonly usage, etc.
https://gtm.steamproxy.vip/app/271590/discussions/0/1694919808756293073/#c1694919808756301203

Original link --- MODs cleaning/REMOVAL/Alteredversion directions
https://gtm.steamproxy.vip/app/271590/discussions/0/1499000547495596089/#c1499000547495630914

OFFLINE mode error - many different causes and fixes -

##########################################################
**Be aware- below doesn't guarantee a fix - sometimes you need wait it out -.-
Other times, it is simply stuff YOU cannot fix and may require contacting your ISP.
(or waiting for the problem between you and R* to be fixed. Internet issues happen, that don't 'prevent you from using' it - but affect your ability to reach certain places)
##########################################################
*these fixes/tests are valid for MANY rockstar games / gtav / social club issues

IF THERE ARE SERVER OUTAGES - don't bother wasting your time with these things until Rockstar/service access is restored.
https://support.rockstargames.com/servicestatus

Offline mode is not available means you lack the drm authorization to play gtav. This can be caused by problems connecting to the servers, by problems with permissions disallowing you to save the info to your pc, dns/hosts, non-updated software, and by nearly everything along that route between you - and R*. If your region is having issues - dun dun dun - potential issues too.

=== already tested vpn/hotspot and it works? skip this blocked sections =======
=== vpn also doesn't work? Test not using your region / do the stuff in "==========" ======
Open my documents. RENAME rockstar games to rockstar games-old.
Exit steam, rightclick steam, run steam as admin - try gtav.
Doesn't work?
Open my documents. RENAME rockstar games to rockstar games-old2.
Manually create "rockstar games" folder. Go inside.
Also manually create "gta v" and "social club" and "launcher" folders.
Test gtav again.

Files and folders SHOULD BE created within those folders. If they are NOT - you are in the wrong place, or permissions/security/antivirus/some other issue is preventing the creation of necessary files and that must be sorted out. If files/folders ARE being created - read on.

========================================================

I would also - if you can manage it (you'd be amazed how many people can't).....
Turn off your modem/router for a good 5-10 minutes. Or if you are heading to bed, just turn it off for the duration. If your isp has been making changes, this 'may' help you get a 'better' ip - obviously isp/situationally dependent.

If you used ANY mods at ANY point - EVER - (this link helps remove ALL of them)
(ideally - you do this link anyways.. sometimes people "forget" -.-)
http://gtm.steamproxy.vip/app/271590/discussions/0/1318836262664136149/#c1318836262664141639
If you 'don't do' the above link because 'you don't use mods' - ATLEAST verify cache. -.-

Check windows firewall / advanced settings / OUTBOUND rules for gtav block - you can delete. Also possible for social club, and r* launcher.
(If you still have mods installed - do not delete outbound....til all mods are removed)
Check windows firewall / advanced settings / INBOUND rules for gtav - make sure green/check'd (or simply remove all gtav, sc, r* launcher related and let them recreate)
(includes gta5, gtavlauncher, and subprocess/socialclubhelper (progfiles/rockstar/socialclub))
**Yep, the launcher update also created a new folder/program that needs allowance too.
(typically prog files / rockstar games / launcher)

(if you have 3rd party antivirus/firewall/security software - make sure it isn't blocking too)
(possibly temp sleep, disable, or add gtav/steam to exclusions -.- (or even uninstall it to test))
(If you've fussed with the firewall to block regions/whitelist - turn the firewall off to test -.-)
Yes, this also includes windows defender, and controlled folder access within.
Possibly - test with mandatory aslr off in exploit protection. Or if necessary, add it via program settings tab and override/disable it for social-club-setup.exe.

**And since the launcher update - program files / rockstar games / launcher / .exe's~

====

After verifying the folder is clean / and there are no mods.
If there is a commandline.txt with "-scofflineonly" inside - delete it.
(or, you can add it - to try to play storymode/offline if having internet issues)
Check gtav properties in steam, launch options - remove from there too.
If you've tacked it onto a shortcut - also remove it. -.-

Wiping/removing all Launcher/social club and reinstallation -
Open program files / rockstar games - delete social club folder and launcher folder.
(if you installed the launcher in a non-default, check the icon/find yourself)
Open program filesx86 / rockstar games - delete social club folder.
Open steam/steamapps/common/gtav/installers - Install R* launcher installer as admin.
Open steam/steamapps/common/gtav/installers - install socialclubsetup as admin.
(or you can download the R* launcher from R* website)
*(No real info on this next one - other than it has helped with some other problems-YMMV)
Open c / users / usernameinwindows / appdata (hidden/system) / local
There is a rockstar games folder - rename rockstar games-old
Shouldn't be any rockstar in appdata/roaming, or appdata/locallow - if so - rename too.
There is also a c/programdata/rockstar games folder - rename -old.
Then, start the launcher itself - not gtav. It should/usually self updates, and updates social club as well. If it doesn't - it atleast downloads them into program files / rockstar games / launcher / redistributables folder (or wherever you installed the launcher). After it does self update - close it. Make sure its closed via in taskmanager.
Try gtav again.

Try changing DNS servers from automatic to google, OR BACK TO AUTO.
(for tcp/ipv4..) Google IP's are 8.8.8.8 - 8.8.4.4
(restart pc after each dns change to be sure~)
(YES, there are many other DNS you can use too - google has had problems too)
****Dns that R* suggests for Netherlands "region" *Nov2017 - Set both / enable both (tcp4/6)
(Dec2017, now Jan2018- still functional)
(*Yes, other regions can try this - why do I even have to type this? -.-)
tcpv4 ---- 84.200.69.80 and 84.200.70.40
tcpv6 ---- 2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b
*As of Late Dec 2019 - still valid for working around temporary DNS issues.

How to Change - https://developers.google.com/speed/public-dns/docs/using#windows
There ARE other DNS servers you can try - google around~
Lazy/don't wanna read? There are tools like dnsjumper that you can use to also quickly change your dns. (yep, put at the bottom of the dns section because "reading". -.-)

Some have had success with an admin/elevated command prompt and
ipconfig /flushdns ----- Some restart pc, some don't.

Open my documents - RENAME rockstar games to rockstar games-old.
Exit steam, rightclick steam, run steam as admin. Try again. No?
Delete my docs / rockstar games
Then you create the rockstar games folder, go inside, and create "Gta v" and "social club"
(if you have saves - they will now be in rockstar gaames-old/gta v/profiles/profilename)
(sgta files - yes, they can be copied/placed into the newly made folder once it works)
Try again.
**** Yes, the use of Onedrive can cause problems. For some, they "say" they need it "on" (have NOT been on a system like that yet). For others - it refuses to work unless it is off.

Open windows/system32/drivers/etc - RENAME hosts to hosts-TEST. (notice I said -TEST)
If it works after you rename it - you should look inside to find rockstar, gtav, social club related entries and remove via editing (usually as an admin).
(yes this includes ones that say DONT REMOVE!!!!! put there via tampering/cheating)

Still have issues? New user? No proof the game ever worked? Old user? Get to work, more potential fixes here - as it can also be caused by antivirus/security, DNS, and even issues out of your control -
http://gtm.steamproxy.vip/app/271590/discussions/0/133259227525755057/#c133259227525787698

*Yes, I can teamviewer and look - but if you are from a location that has been constantly experiencing issues - especially recently - I probably won't care - due to constantly changing up and down issues completely unrelated to the end user.
(this especially includes Asia, Netherlands, Brasil, Indonesia - and any cell/mobile net use)

Original link --- Stuck in OFFLINE mode, many reasons for error -
https://gtm.steamproxy.vip/app/271590/discussions/0/1694919808756293073/#c1694919808756301203

Forgot/lost/deleted email/pw - "This Steam account is already linked" *error*

June2023 onward - more 'recent' info -
(mostly due to many reports that R* no longer helps with 'recovery' via livechat)
https://gtm.steamproxy.vip/app/271590/discussions/0/3940146862835031839/#c3940146862835094695

This thread is valid for - lost/corrupt emails, lost/forgotten passwords, hacked accounts, verification emails, product activations, account links/issues/questions, general r* support, livechat, callbacks, changing account email, info - and on and on and on. If you've simply lost the password for logging into your actual email - there are other paths to take to recover that access, before simply changing emails at R*'s end.

tl;dr - #2 in link for 'fastest' help -
https://gtm.steamproxy.vip/app/271590/discussions/0/3282569322816201721/#c3282569322817162179

Old - still relevant / Yes, this is in regards to the "this steam account is already linked to another.. blah blah". 1 steam account = 1 cdkey = 1 social club account. Unlinking is not what you want - and no, you also cannot create a new social club account through the launcher. Also assumes you cannot log into the game, are NOT banned, nor log into the website to see your info. R* also implies that you cannot use 1 email for multiple SC accounts. Yes, many people have multiple accounts and routinely get them confused and attempt to log in with the wrong ones too. -.-

+++++++++++++++++++++++
++++Contact R* support.++++
+++++++++++++++++++++++
(check your spam folder - and that you haven't blocked them)
*** Recently, they have also changed the website, and may be still working on it - options are appearing that were not there hours/days ago. If you have issues - try diff browser, isp, computer, disable adblock/scriptblocking, possibly cellphone/vpn - blah blah. No longer care about inability to open a website that may/may not be in "turmoil".

Preferably you WANT to live/web chat with support - give them your steam info/cdkey and sort out the problem. If you CAN'T log into the website - create a NEW social club account ON the website using a *NEW* email, VERIFY the NEW email, and use THAT to chat. (you can submit a email ticket - if you don't care about the wait and want to add the risk that the underpaid bot/support help incorrectly responds to you - further prolonging your issue). There also appears to be a button to request a callback if you won't go into a seizure if someone calls you on the phone. The buttons and options change - look around under the various places for WEB TICKET / livechat or callback. zzzzz.

*Edit - Look - almost a year later - still updating this horsedung. There is/used to be a livechat/webchat option. They also had a callback button for support to call you back. Whether or not those buttons are "still" there - who knows. I quit looking, they were changing the website every day or 2 for weeks.

Livechat/webchat showing up under purchase/activation - product activation - pc - contact us - for me atm. YMMV obviously as the person may decide tonight they just don't care - and you are in wrong place. And just because I'm tired of people being incapable of finding the place mentioned above -
https://support.rockstargames.com/categories/200013306?step=ec1acf27

*has also started requesting activation code - permanent/temp change - who knows.
Can rightclick gtav in steam, properties, manage, cdkeys - and try that.

https://support.rockstargames.com/
Gtav, Online play, Can't login. Scroll to bottom. There are various methods of contact.
Wait for them - explain your situation, and they'll help you correct the problem.
(currently the above location shows something else - the website keeps changing)
Look around yourself in the other options.

*IF you use a website like emailondeck.com to have a TEMPORARY EMAIL - you need to understand that site dumps emails in 12-24 hours. You REALLY NEED TO LIVECHAT or callback when requesting help from R* using this method. If you need to use an email ticket - the next section is for email and DOES NOT REQUIRE YOU TO LOG IN (at the time of this post).

Don't wanna login/make new accounts and all that jazz? Contact them without logging in.
https://support.rockstargames.com/categories/200013106?step=9c11f443
(yes, it is simply to make a email/ticket - no livechat - at time of this edit -.-)

Assumed generic email response detailing info they 'required' at the time of the email-
https://gtm.steamproxy.vip/app/271590/discussions/0/1743355067114183922/#c1743355067114444934

If you are here because you don't know the email but 'can log in' -
YMMV with this - You can also 'fake' purchase a game on R* launcher / get to checkout screen/etc and it should show you the email tied to that account if that is all you need to jog your memory too.

I will no longer be updating this garbage. Seriously - easily 500+ posts nos attempting to help people get going again and receiving grief from half.

*** Months ago R* force logged everyone out and required everyone to log back in. Since steam automatically logged in - people have long since forgot their email/passwords (you could even CHANGE your PASSWORD on the social club website - and steam would still automatically log in with no prompt). They have also long since lost access.... to their social club accounts(phished, hacked, poor password security, keyloggers, you name it) - to which the steam DRM also protected them. Of course, other reasons like old unused emails purged, etc etc. Regardless - many users have come back and stated the email on record at R* was NOT the one they thought was. Toss onto the pile that R* is having issues/delays in sending password resets, their website changes and updates (like not allowing usernames anymore and only emails) - it has been nothing short of a complete disaster. -.-

***You may have already had your steam linked via MaxPayne3 or LANoire. You may have also already "removed" a copy from steam due to banning. Your gift "should" be giving you back the same cd key - making gtav unable to go online on that steam account again. Yes, this error can sometimes happen due to ISP/dns/connectivity issues. That varies based on your problem - last time played, etc. There is more info the other social club / connectivity issue links on my profile.
https://gtm.steamproxy.vip/app/271590/discussions/0/152392549355167222/#c1617220671496237121

#forgot email, no email, no recovery email, forgot password, account already linked, account not linked, account linked to something else, unable to access rockstar account, unable to activate account, and on and on why are you reading these?

Original link --- lost/forgot/stolen email/account already linked errors ---
https://gtm.steamproxy.vip/app/271590/discussions/0/1733207382033941083/#c1733207382033951264

GTAV - R*/nonsteam version - common cause/fix log/info providing~

Edit'd - this post is for R* / non-steam version.
( Steam version of gtav - go here )

Open my documents - RENAME rockstar games to rockstar games-old
(your saves will be backed up in the renamed folder / gtav / profiles / <profile name> / sgta*.*)
Open program files / rockstar games - delete social club folder (retail version)
Open program files x86 / rockstar games - delete social club folder (retail version)
You can directly download social club installer here - SocialClubSetup [patches.rockstargames.com] This social club link - MIGHT - be old. Current version is 1.2.3.8
Rightclick the socialclubsetup - run as admin.
Rightclick your gtav icon - run as admin.

R* version GTAV also has this launcher-
http://patches.rockstargames.com/prod/gtav/Launcher_EFIGS/GTA_V_Launcher_1_0_877_1.exe

Additionally--
IF you use/used mods--- verify its working as vanilla first. ( or that you've cleaned the mods )
Navigate to your gtav install folder. ( View file extensions, hidden and system protected files )
Compare your folder/files to the screenshot - delete anything that is NOT in the screenshot.
( Ignore date, time, type, size - leave commandline.txt IF you use it ) -----
And then ===> VERIFY. (R* version - use gtavlauncher.exe -verify in command line)
http://gtm.steamproxy.vip/sharedfiles/filedetails/?id=772966437

Also install/reinstall-
https://www.microsoft.com/en-us/download/details.aspx?id=35
And both vcredist x86 and x64
https://www.microsoft.com/en-us/download/details.aspx?id=30679

And, I would google DDU, run it in safemode to clean/uninstall your gpu drivers.
(predownload updated/fresh ones - and reinstall those after you've cleaned)

Next - google adwcleaner from toolslib. Download/scan/clean/restart pc.
(yes, it "may" occasionally "detect" software you think is "necessary/awesome" - don't care)
Clean it. You can always reinstall it later. The idea is to test with variables removed.

If that doesn't work ---
If that doesn't work ---
If that doesn't work ---
If that doesn't work ---
If that doesn't work ---
Open my docs / rockstar games / gtav / launcher.log - copy it all and post it here.
( !!! now in my docs / rockstar games / launcher / launcher.log !!! )
Open my docs / rockstar games / socialclub_launcher.log - copy it all and post it here.
(here being YOUR thread - not the thread/post that this post is in ugh)
Then start/run (winkey+R) - eventvwr.msc - custom views - admin events - sort by timestamp.
Find/copy/post the gtav related crash log.

Be aware - the above is basics. All sorts of strange interactions can happen with conflicting apps, programs, drivers, settings, and hardware, and updates - especially windows 10. Largely bypassed by opening msconfig - services tab - HIDE MS services - and disable the rest. Then, startup tab in msconfig (or taskmanager) - and disable everything on startup there too. Apply/restart pc - and try again.
This link (NOT the link inside) has more related steps/requirements/info for gtav-
http://gtm.steamproxy.vip/app/271590/discussions/0/1368380934244197003/#c1368380934244499526

If the above is proper - it helps narrow down. The logs/reports "should" have codes or file conflicts that you can work with. A few are on my profile.

Original link --- R*/nonsteam cause/fix/steps logs/info providing
https://gtm.steamproxy.vip/app/271590/discussions/0/341537388316082218/#c341537388317269771

GTAV - Steam Version - Common cause/fix/steps - logs/info providing~

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