Thanks for the update.

yet another directslop 12 crash issue lol

we still want old UI that does not consumes 8 GBs of my RAM...

DAMN, glad you fixed that pesky crash with the overlay, crashed while I was in MGS3 and I had not saved three times.

that how I crashed my pc multiple times in path of exile 2

add old ui

Still no background recording fix.....? holymoly

The overlay crash was driving me nuts, I thought it was caused by D3D12 in general!

DX12 is not the only case where the overlay GPU crashes happen. This has been happening in games like TF2 as well, which is a DX9 game. It's unclear if such cases are also being addressed, or only DX12.

"Fixed a crash in D3D12 games"

What about games using DX11 or even DX9? Steam Overlay have the same issues there as with DX12!

Originally posted by Dom:

DX12 is not the only case where the overlay GPU crashes happen. This has been happening in games like TF2 as well, which is a DX9 game. It's unclear if such cases are also being addressed, or only DX12.

It's only a specific crash in D3D12 which was new in the prior beta and now public release that is fixed. Some users were crashing newly/much more in some D3D12 games when activating the overlay. This is not related to some other hangs that appear to be driver bugs that are triggered when multiple processes use the GPU and which some users have worked around by disabling GPU acceleration for Steam UI. Disabling GPU acceleration would not have avoided this crash that is now fixed.

We are aware of the older reports of hangs across renderers and starting in older Steam Clients, and at this point our investigation shows that those are not caused by any overlay bug. Rather, those issues appear to be driver bugs specific to NVIDIA GPUs in some cases and simply triggered by multiple processes using the GPU. That bug can also impact D3D12 games but is not limited to them.

We are in touch with NVIDIA and hopeful they will have a solution. You may have success disabling GPU acceleration for Steam UI and that will cause steamwebhelper to not use the GPU at all, which can avoid the driver issue. It's not a great solution, as more CPU will be used and the UI in Steam and in overlay may be slow, but it's the work around that exists for users impacted by the NVIDIA driver hang right now.

Originally posted by jmccaskey:

Originally posted by Dom:

DX12 is not the only case where the overlay GPU crashes happen. This has been happening in games like TF2 as well, which is a DX9 game. It's unclear if such cases are also being addressed, or only DX12.

It's only a specific crash in D3D12 which was new in the prior beta and now public release that is fixed. Some users were crashing newly/much more in some D3D12 games when activating the overlay. This is not related to some other hangs that appear to be driver bugs that are triggered when multiple processes use the GPU and which some users have worked around by disabling GPU acceleration for Steam UI. Disabling GPU acceleration would not have avoided this crash that is now fixed.

We are aware of the older reports of hangs across renderers and starting in older Steam Clients, and at this point our investigation shows that those are not caused by any overlay bug. Rather, those issues appear to be driver bugs specific to NVIDIA GPUs in some cases and simply triggered by multiple processes using the GPU. That bug can also impact D3D12 games but is not limited to them.

We are in touch with NVIDIA and hopeful they will have a solution. You may have success disabling GPU acceleration for Steam UI and that will cause steamwebhelper to not use the GPU at all, which can avoid the driver issue. It's not a great solution, as more CPU will be used and the UI in Steam and in overlay may be slow, but it's the work around that exists for users impacted by the NVIDIA driver hang right now.

hello , the driver crash loop caused by closing the overlay has been happening to amd users as well it seems? , just to be sure , are you guys aware of this separate issue that been happening for a few months? https://gtm.steamproxy.vip/discussions/forum/1/601905151053177514/?ctp=99
or is this related to what your talking about?

Originally posted by jmccaskey:

Originally posted by Dom:

DX12 is not the only case where the overlay GPU crashes happen. This has been happening in games like TF2 as well, which is a DX9 game. It's unclear if such cases are also being addressed, or only DX12.

It's only a specific crash in D3D12 which was new in the prior beta and now public release that is fixed. Some users were crashing newly/much more in some D3D12 games when activating the overlay. This is not related to some other hangs that appear to be driver bugs that are triggered when multiple processes use the GPU and which some users have worked around by disabling GPU acceleration for Steam UI. Disabling GPU acceleration would not have avoided this crash that is now fixed.

We are aware of the older reports of hangs across renderers and starting in older Steam Clients, and at this point our investigation shows that those are not caused by any overlay bug. Rather, those issues appear to be driver bugs specific to NVIDIA GPUs in some cases and simply triggered by multiple processes using the GPU. That bug can also impact D3D12 games but is not limited to them.

We are in touch with NVIDIA and hopeful they will have a solution. You may have success disabling GPU acceleration for Steam UI and that will cause steamwebhelper to not use the GPU at all, which can avoid the driver issue. It's not a great solution, as more CPU will be used and the UI in Steam and in overlay may be slow, but it's the work around that exists for users impacted by the NVIDIA driver hang right now.

Thank you for your response. This clarifies a lot, and I'm glad to hear that your team is cooperating with NVIDIA on this since it's been an ongoing problem for many months, for lots of users.

Disabling GPU acceleration has helped significantly in reducing the frequency of GPU hangs almost to zero. I have crashed once since I did that in one month's time so it still (rarely) does happen, and is not a permanent complete solution indeed. Prior to disabling however, it happened almost daily. So in comparison, the issue is almost non-existent now.

I did send a message to Steam Support after crashing with GPU acceleration disabled (it auto-sent some crash logs), and they said that they'll forward my comments to the appropriate department. Since I considered it an important piece of detail that these crashes can still happen regardless of the setting, and only the frequency is impacted. There have been people saying that disabling this setting gets rid of the problem completely but based on my experience, that's not the case. If you're unfortunate enough, it can still happen.

typical american corp. take your money and not give refund on broken games. there needs to be some accountability on both sides. the 2 hour or 2 week is ♥♥♥♥♥♥♥♥♥♥ and irrelevant to a game that doesnt work after an update

Huh, Marvel's Guardians of the Galaxy (DX12) kept randomly crashing and hard freezing on my system and I was thinking this was due to DLSS override, but crashes/freezes disappeared as soon as I disabled Steam overlay. Wonder if this update would've fixed it, since the game keeps bombarding you with achievement progress notifications.