is this some type of scam? :: Steam Community

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TOXR 13 Oct @ 5:01am

is this some type of scam?

just got a message from some random guy on steam saying he reported me by miustake, since my account somehow looks similar to someone elses (lowkey impossible) but thats why im here. is there anyway this could be legit. im not mesing with some guy on discord if i dont need to.
the real issue i have here is that its not clear what they want or what their intention is

Chat log:

hanni Cs.Empire:
hey i message you because i messed up and reported you thinking you were the profile who cleaned out my skins earlier :3 the avatar and name seemed too similar and it got me all annoyed infact i even rallied my friends to report you and im really sorry i just got a response to my ticket i'll drop some pics here for you to see whats going on..
https://images.steamusercontent.com/ugc/14079408288586184456/9FB967B7B3DB69DC13FC17F230B4576618680C53/

you are not a cs2 knives collector right?

TOXR:
nah i dont even play CS2

hanni Cs.Empire:
ohh ♥♥♥♥.. i thought we got the right profile im really sorry for causing you trouble tho >.<

TOXR:
ok..

hanni Cs.Empire:
right now im just worried about your account but once we explain things to support it should be fine. I also saw the ticket reply and they gave us the discord tag for the assigned support so that we can be able to contact them and to make sure that your account also won't get ban or involve once they close this case. Is that okay if i can copy and paste the tag they provided here? its the least i can do..

TOXR:
ok?

hanni Cs.Empire:
Support Employee's Tag ↴Discord: edwardassist
thats the tag of the support i hope you got discord and help me add them so that we can clear this and avoid your acc getting banned ok?

TOXR:
riiiight

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Showing 1-11 of 11 comments

м 13 Oct @ 5:02am

Yes it's scam, report the user on their profile and block.

space 13 Oct @ 5:02am

course it is, it's one of the oldest scams around

~Ren~ 13 Oct @ 5:25am

Originally posted by TOXR:
the real issue i have here is that its not clear what they want or what their intention is

They will try to gain your confidence firstly, they'll use words like admin, Steam Support, account ban to try and frighten you, they do have the answer though, what a surprise, it involves something they already planned to steal your account details, give them no information at all. As stated above, it's a scam. When you get time, have a good read through this:

https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

Lilim 13 Oct @ 5:34am

It's a scam.

Valve employees will never communicate with you about your account using any chat system including Steam Chat and Discord.

TheStoryteller01 13 Oct @ 5:38am

Originally posted by TOXR:
hey i message you because i messed up and reported you thinking you were the profile who cleaned out my skins earlier :3 the avatar and name seemed too similar and it got me all annoyed infact i even rallied my friends to report you and im really sorry i just got a response to my ticket i'll drop some pics here for you to see whats going on..
https://images.steamusercontent.com/ugc/14079408288586184456/9FB967B7B3DB69DC13FC17F230B4576618680C53/

And this, boys and girls is the moment where we block that person and move on...

Volva* {Garbage Loot Ninja} 13 Oct @ 7:16am

How anyone doesnt instantly scream scam the moment the supposed Steam Support directs other users to tell the accused of contacting someone on Discord is beyond my comprehension.

Like going to the police to report a crime and then the cop tells them to contact the victim and let them know they should reach out to the police on Discord to sort it out.
Is it not ridiculous enough?

Last edited by Volva* {Garbage Loot Ninja}; 13 Oct @ 7:20am

TGC> The Games Collector 13 Oct @ 11:37pm

Originally posted by TOXR:
just got a message from some random guy on steam saying he reported me by miustake

yes that's part of a scam.

Kyrick 14 Oct @ 4:28am

I had this yesterday, blocked communication.
If any message mentions money or funds it's an instant-block.

TopDog 14 Oct @ 4:34am

thats a full on scam. report, block and move on

Uhhhhhhhhhhhhhhh... 14 Oct @ 4:35am

the trick is to never add anybody and never use discord or third-party sites

#10

Ben Lubar 14 Oct @ 6:04am

Originally posted by Volva* {Garbage Loot Ninja}:
How anyone doesnt instantly scream scam the moment the supposed Steam Support directs other users to tell the accused of contacting someone on Discord is beyond my comprehension.

Like going to the police to report a crime and then the cop tells them to contact the victim and let them know they should reach out to the police on Discord to sort it out.
Is it not ridiculous enough?

Not only that, but apart from the colors, it looks nothing like how a Steam support ticket looks.

Valve would never send a threat to some unrelated party about legal action. Valve would never share any information about a different account over a support ticket.

Support ticket responses have timestamps. It shows your own name as part of the ticket. Just a million different things that should tip anyone off that it's not a real support ticket screenshot.

Last edited by Ben Lubar; 14 Oct @ 6:06am

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Date Posted: 13 Oct @ 5:01am

Posts: 11

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