-Hello welcome to Steam Support line. Which is your issue?
[State issue]
-Thank sir, We've reported your issue to the proper department. Your support reference is ERT-DDS-124, You can follow the updates on your ticket resolution at support.steampowered.com You'll receive a email notification with any updates in your ticket. Thanks for using Steam Phone Support.

Then wait 2 days to get a reply.

Having a phone number won't make support go faster. It will only give people someone to yell at.

Well i mean real people helping u as u go....

Originally posted by Gavnation00 (Gavin):

Well i mean real people helping u as u go....

The majority of the time you can solve your issues with a little bit of Googling and a little bit of Steam Support FAQs.

If people only used Steam Support tickets for Account/Billing issues, there wouldn't be long delays. A phone line isn't necessary. As Tito said, all it does is give someone to yell at for their own computer not meeting the system requirements for a game they've purchased.

Originally posted by Gavnation00 (Gavin):

Well i mean real people helping u as u go....

This just wouldn't happen. Even if I call my Drs they have a switch board. Companies NEED a switch board. You'd end up having your call answered be a pre-recorded message. All you'd get is people waiting on the end of the phone for hours, a premium rate number, only to be told to wait for a call back. Not to mention call centers are expensive to run... and out sourcing would end up in unskilled workers who speak little English etc answering the phones.

Just because you think it's a good idea... doesn't mean it is!

Visions of The IT Crowd danced in my head...

"Have you tried turning it off and back on again?"


Also, this

http://www.youtube.com/watch?feature=endscreen&v=tCHKIdup5Lo&NR=1