How do I get in direct contact with a specific Moderator?

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chefcook90 4 hours ago

So I'm having the weirdest issue right now - or rather someone else is having the weirdest issue that involves an account that looks EXACTLY like mine.

Another user recently had a market item purchased for $218, but he never received payment for it. His market page says I was the one who purchased it, and he even has screenshots to prove it.
(I never use the market to purchase anything other than trading cards, and my market history says my most recent purchase was "November" so uh, I'm guessing it's been about a year since I even used the market)

Naturally he did the sensible thing and reported my account to Steam Support, and got a reply saying said account was currently under a 24-hour ban and facing possible permanent suspension.

I, however, have received no such notification - and I'm pretty sure the fact that I'm posting here is a pretty solid indication that I haven't been banned.

I've been in chat with the user who's been having issues and he was super helpful and gave me a bunch of codes and the name of the mod who's responsible for his ticket, but I have no clue where to actually use that stuff since I've never received any notification that my account is under review :P

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Originally posted by ~Ren~:

Have a good read through this:

https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

I'm in full agreement with the other posts, it will lead to a scam.

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Showing 1-10 of 10 comments

Boblin the Goblin 4 hours ago

Moderators will never contact you through chat.

chefcook90 4 hours ago

Originally posted by Boblin the Goblin:
Moderators will never contact you through chat.

The screenshot I was shared said "For appeal purposes, please contact the moderator responsible for this report" - I'm trying to get in contact with said moderator to figure out what's going on.

Dendrobates Tinctorius 3 hours ago

Originally posted by chefcook90:
So I'm having the weirdest issue right now - or rather someone else is having the weirdest issue that involves an account that looks EXACTLY like mine.

Another user recently had a market item purchased for $218, but he never received payment for it. His market page says I was the one who purchased it, and he even has screenshots to prove it.
(I never use the market to purchase anything other than trading cards, and my market history says my most recent purchase was "November" so uh, I'm guessing it's been about a year since I even used the market)

Naturally he did the sensible thing and reported my account to Steam Support, and got a reply saying said account was currently under a 24-hour ban and facing possible permanent suspension.

I, however, have received no such notification - and I'm pretty sure the fact that I'm posting here is a pretty solid indication that I haven't been banned.

I've been in chat with the user who's been having issues and he was super helpful and gave me a bunch of codes and the name of the mod who's responsible for his ticket, but I have no clue where to actually use that stuff since I've never received any notification that my account is under review :P

hey bro i accidentally sent your name to the space aliens living on jupiter and theyre going to make you stupider unless you contact this specific user pretending to be your mom (its actually me) and give your mom (actually me again) all your valuables

(to be clear: this is an obvious scam)

Last edited by Dendrobates Tinctorius; 3 hours ago

chefcook90 3 hours ago

Originally posted by Dendrobates Tinctorius:
Originally posted by chefcook90:
So I'm having the weirdest issue right now - or rather someone else is having the weirdest issue that involves an account that looks EXACTLY like mine.

Another user recently had a market item purchased for $218, but he never received payment for it. His market page says I was the one who purchased it, and he even has screenshots to prove it.
(I never use the market to purchase anything other than trading cards, and my market history says my most recent purchase was "November" so uh, I'm guessing it's been about a year since I even used the market)

Naturally he did the sensible thing and reported my account to Steam Support, and got a reply saying said account was currently under a 24-hour ban and facing possible permanent suspension.

I, however, have received no such notification - and I'm pretty sure the fact that I'm posting here is a pretty solid indication that I haven't been banned.

I've been in chat with the user who's been having issues and he was super helpful and gave me a bunch of codes and the name of the mod who's responsible for his ticket, but I have no clue where to actually use that stuff since I've never received any notification that my account is under review :P
hey bro i accidentally sent your name to the space aliens living on jupiter and theyre going to make you stupider unless you contact this specific user pretending to be your mom (its actually me) and give your mom (actually me again) all your valuables

Well, I didn't think it was a phishing attempt, because he told me to contact Steam using Steam Support and not some third-party platform.

chefcook90 3 hours ago

Honestly if this is a scam, it's a really piss-poor one - he hasn't asked me for any information or provided any external links, he just wanted to know if I was the one who made the purchase or not.

Dendrobates Tinctorius 3 hours ago

Originally posted by chefcook90:
Originally posted by Dendrobates Tinctorius:
hey bro i accidentally sent your name to the space aliens living on jupiter and theyre going to make you stupider unless you contact this specific user pretending to be your mom (its actually me) and give your mom (actually me again) all your valuables
Well, I didn't think it was a phishing attempt, because he told me to contact Steam using Steam Support and not some third-party platform.

it's either going to be:
1. check the ticket status in this steamsupportypo link (oops, you need to log in...)
2. hello i am the very valid moderator contacting you out of the blue and i have, what a coincidence, the same ticket numbers this other guy has been feeding you, please send me your valuables

datCookie 3 hours ago

Originally posted by chefcook90:
Honestly if this is a scam, it's a really piss-poor one - he hasn't asked me for any information or provided any external links, he just wanted to know if I was the one who made the purchase or not.

That's just the first part of the scam, it keeps going until you start getting links to "fix the problem" or "correct a misunderstanding" of some sort.

chefcook90 3 hours ago

Originally posted by datCookie:
Originally posted by chefcook90:
Honestly if this is a scam, it's a really piss-poor one - he hasn't asked me for any information or provided any external links, he just wanted to know if I was the one who made the purchase or not.

That's just the first part of the scam, it keeps going until you start getting links to "fix the problem" or "correct a misunderstanding" of some sort.

lol thanks, I'll take that under advisement and report this guy while he's still on my friend list

The author of this thread has indicated that this post answers the original topic.

~Ren~ 3 hours ago

Have a good read through this:

https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

I'm in full agreement with the other posts, it will lead to a scam.

chefcook90 3 hours ago

Thanks guys :D

I've been acting super chill in the chat, saying I'm sure that the steam mods will be able to figure out the issue, since obviously I haven't made any purchases - I'm just gonna tell this guy that I'll let the mods handle it.

#10

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Date Posted: 3 Oct @ 11:50pm

Posts: 10

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