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Сообщить о проблеме с переводом
Hello!
We are really sorry that you are experiencing this. Please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe the issue in detail. We will be glad to assist you.
Best regards,
Movavi team
Hello! Please specify what program do you use to capture games and sound? Also, check if this program records sound in one audio stream or in different ones?
Hello!
We are very sorry that you experienced this. Please try the following solutions, that should help you:
- Please install the most up-to-date drivers for your GPU.
- Then please, go to Steam, Library and right click on "Movavi Video Suite 18", select 'Properties' and 'Local files', select 'Verify integrity of the game files' and wait for the process to be finished. Try to launch the program again.
- If the problem still persists, try reinstalling the program.
If after reinstalling the program still does not start, please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe the issue in detail. We will be glad to help you.