BATTLETECH

BATTLETECH

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918Devil 16 Jul, 2024 @ 6:10am
beginning random closes out
I can not play the game. I start the game its plays the beginning credits. Then it will play through the story beginning video and then during that it closes out or it will get to selecting where i was born and it just shuts off. no error message or anything.


Machine Id: {FD9CD8D8-100E-4BDA-B451-7AFF2C2F3331}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: ASRock
System Model: Z790 PG Lightning
BIOS: 5.01 (type: UEFI)
Processor: Intel(R) Core(TM) i9-14900K (32 CPUs), ~3.2GHz
Memory: 65536MB RAM
Available OS Memory: 65298MB RAM
Page File: 7787MB used, 67238MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.4597 64bit Unicode

Card name: NVIDIA GeForce RTX 4060 Ti
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 4060 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2803&SUBSYS_16CF10DE&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 40597 MB
Dedicated Memory: 7949 MB
Shared Memory: 32648 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.648438,0.332031), Green(0.326172,0.624023), Blue(0.157227,0.057617), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: Acer XF270H B
Monitor Id: ACR064D
Native Mode: 1920 x 1080(p) (143.992Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll
Driver File Version: 32.00.0015.5612 (English)
Driver Version: 32.0.15.5612
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:True
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 6/24/2024 5:00:00 PM, 799152 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-6B43-11CF-8266-C0360EC2ED35}
Vendor ID: 0x10DE
Device ID: 0x2803
SubSys ID: 0x16CF10DE
Revision ID: 0x00A1
Driver Strong Name: oem32.inf:0f066de3d04026c4:Section079:32.0.15.5612:pci\ven_10de&dev_2803
Rank Of Driver: 00CF2001

Steps i have tried
I verified the game through steam- found nothing wrong
I have tried running through admin powershell

Click the Windows key and X at the same time
Open "PowerShell (Administrator)"
Inside the window, copy and paste this: DISM.exe /Online /Cleanup-image /RestoreHealth
Otherwise, enter this command: sfc /scannow
i did find issues after running SFC but after that was fixed and restarted the issue still persists.
I tried uninstalling and reinstalling 3 times
I have tried adding BT to my firewall and to ransom
I have tried forcing it to run in force-d3d9
Last edited by 918Devil; 16 Jul, 2024 @ 6:37am
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Showing 1-6 of 6 comments
Jamie Wolf 17 Jul, 2024 @ 8:09am 
Id recommend ensuring your on the latest drivers for all your hardware, if that fails to help, then you may be falling victim to the known instability issues in Intel's 13 & 14th gen processors in which case there may not be anything you can do
918Devil 17 Jul, 2024 @ 4:26pm 
no you cant be serious :(
i got this computer so i can go hard on my games and now its like i cant play the games i like. I could play this game just fine for the most part on my old system no real issues. Now i cant play it at all. This is just plain crazy.
918Devil 17 Jul, 2024 @ 4:27pm 
you would think they would at least patch this game so it can play on the new gen computers
Jamie Wolf 18 Jul, 2024 @ 4:28am 
The issue I'm referring to has nothing to do with game, it's an actual issue with Intel that they are still investigating but it causes instability in a ton of games and applications, only something Intel or maybe your motherboard bios can fix.

Now I'm not guaranteeing that you are seeing that issues here, just that it is a possibility. Again i'd make sure you check your driver's are up to date as well
Last edited by Jamie Wolf; 18 Jul, 2024 @ 4:31am
Wrayday 9 Nov, 2024 @ 2:22pm 
This was hitting me hard on my new build.

Put the game in windowed mode and it stopped randomly crashing for me.
Wrayday 3 Dec, 2024 @ 10:27am 
Upon further fiddling I found the root cause for my problems.

Intel's 13/14th gen processors - Changing the Windows power profile down to eco mode under volts the processor and stops it from going into boost mode. This keeps the processor from drawing too much wattage and crashing the program without warning. So my 5ghz processor is now running at like 3ghz but that's more than enough to run this game.

If you get "Videocard out of Ram" error for UE5 games... it's the same problem.

There is something with this game and action camera angles that seems to trigger the crash.


Just remember to go into device manager and un-select allow windows to power down my network card to save energy.... because it won't wake it up when you use the PC after it idles down.

After the power profile change I can run the game, alt tab out, use 2nd monitor and or just leave the game run for hours without issue.

Hopefully this fixes your issue.

(there are bios updates for power issue with intel 13/14th gen processors if you haven't checked lately).
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Showing 1-6 of 6 comments
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