Batman: Arkham City™

Batman: Arkham City™

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game asking for serial key
my game (the original non -goty steam version) is suddenly asking me for my serial key. and valve in it's infinite wisdom, removed the serial key from the game. I know i have the GOTY version, but I purchased all the DLC for it back in the day, and i have a save game on this copy which is at new game +, so why not play this version. anyone know how to get past the serial key screen?
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Showing 1-15 of 17 comments
Cashier 14 Dec, 2016 @ 8:51am 
Hey Chris,

I recently contacted WB about this and they said that it was a licensing issue. Just try the newer version which should already be in your steam list.


http://gtm.steamproxy.vip/games/200260/announcements/detail/1909817119598626547


Later,

Vince
Chris Solomon 15 Dec, 2016 @ 7:59am 
yes i do have that, but i paid for my copy and all th DLC i bought for it, and i have a almost completed new game+ save on it. IF i paid for something i should be able to use it, not be told heres a better version, go use that.

and FYI microsoft fibbed when they said they were shutting down GFWL services. I can still access the services in fallout 3 and in the GFWL client. the only thing that's no longer available is the ability to purchase new stuff. anything already purchased, is still accessible.

Trying to solve my issue i re-downloaded my GFWL purchased DLC for the game using the GFWL client.
Last edited by Chris Solomon; 15 Dec, 2016 @ 8:04am
andy.antonescu 4 Jan, 2024 @ 8:16am 
Yes, this is absolutely stupid in |Steam. Many games that do not work, or serial number keys requited.
I am very new on platform, since yesterday; I have only one hour since I bought and try to play the games.
For example, World War III: Black Gold, is asking me for a serial number. - not working, since Steam hasn't sent any e-mail with it, or other instructions.

Ground Control is not working at all.
This is a ♥♥♥♥♥♥ platform, kind of cheap neighbors thing
GS 5 Jan, 2024 @ 5:29am 
Originally posted by andy.antonescu:
Yes, this is absolutely stupid in |Steam. Many games that do not work, or serial number keys requited.
I am very new on platform, since yesterday; I have only one hour since I bought and try to play the games.
For example, World War III: Black Gold, is asking me for a serial number. - not working, since Steam hasn't sent any e-mail with it, or other instructions.

Ground Control is not working at all.
This is a ♥♥♥♥♥♥ platform, kind of cheap neighbors thing

Contact steam support and ask for the steam CD KEY. they will give it to you. they gave me mine and it worked. it sucks but just contact steam support and they will help you.
The Oracle 7 Jan, 2024 @ 8:38am 
Originally posted by GS:
Originally posted by andy.antonescu:
Yes, this is absolutely stupid in |Steam. Many games that do not work, or serial number keys requited.
I am very new on platform, since yesterday; I have only one hour since I bought and try to play the games.
For example, World War III: Black Gold, is asking me for a serial number. - not working, since Steam hasn't sent any e-mail with it, or other instructions.

Ground Control is not working at all.
This is a ♥♥♥♥♥♥ platform, kind of cheap neighbors thing

Contact steam support and ask for the steam CD KEY. they will give it to you. they gave me mine and it worked. it sucks but just contact steam support and they will help you.

I just did that, but the guys from support that talked to me said that they could not give me the serial, because of Valve's Privacy Policy. So... I bought a game in 2011 for $25 US dollars and now I can't play it anymore...?
GS 7 Jan, 2024 @ 8:40am 
Originally posted by The Oracle:
Originally posted by GS:

Contact steam support and ask for the steam CD KEY. they will give it to you. they gave me mine and it worked. it sucks but just contact steam support and they will help you.

I just did that, but the guys from support that talked to me said that they could not give me the serial, because of Valve's Privacy Policy. So... I bought a game in 2011 for $25 US dollars and now I can't play it anymore...?
Tell them that you own the game and that its tied to your steam account. they must give you the key that you purchased on steam.
Chris Solomon 13 Jan, 2024 @ 7:07pm 
the cd key is sometimes buried in the registry settings for steam. i would try checkiing there.
Scyrenus 29 Mar, 2024 @ 10:03am 
Originally posted by The Oracle:
Originally posted by GS:

Contact steam support and ask for the steam CD KEY. they will give it to you. they gave me mine and it worked. it sucks but just contact steam support and they will help you.

I just did that, but the guys from support that talked to me said that they could not give me the serial, because of Valve's Privacy Policy. So... I bought a game in 2011 for $25 US dollars and now I can't play it anymore...?
Same, after a rigorous back and forth with them, I had no luck.
GS 29 Mar, 2024 @ 10:29am 
Keeping trying. the Key belongs to you so they HAVE to give it to you.
Scyrenus 13 May, 2024 @ 9:15pm 
Originally posted by GS:
Keeping trying. the Key belongs to you so they HAVE to give it to you.
Even after all this time, no luck. I guess you got really lucky.
Icey 14 May, 2024 @ 2:32am 
Originally posted by Scyrenus:
Originally posted by GS:
Keeping trying. the Key belongs to you so they HAVE to give it to you.
Even after all this time, no luck. I guess you got really lucky.



Are you talking about cd key. I think what your talking about it ask for a key to play the game. You need to buy a games for window live copy thats what worked for me im currently playing it. So try that
Scyrenus 14 May, 2024 @ 5:00am 
Originally posted by Icey:
Originally posted by Scyrenus:
Even after all this time, no luck. I guess you got really lucky.



Are you talking about cd key. I think what your talking about it ask for a key to play the game. You need to buy a games for window live copy thats what worked for me im currently playing it. So try that
Gotcha, time to dig for it, thanks! Too bad that the digital version is not enough.
Icey 14 May, 2024 @ 8:39am 
Originally posted by Scyrenus:
Originally posted by Icey:



Are you talking about cd key. I think what your talking about it ask for a key to play the game. You need to buy a games for window live copy thats what worked for me im currently playing it. So try that
Gotcha, time to dig for it, thanks! Too bad that the digital version is not enough.


Ebay has plenty of sealed copies for like 30-40 dollars
Icey 24 May, 2024 @ 9:34pm 
Originally posted by Scyrenus:
Originally posted by Icey:



Are you talking about cd key. I think what your talking about it ask for a key to play the game. You need to buy a games for window live copy thats what worked for me im currently playing it. So try that
Gotcha, time to dig for it, thanks! Too bad that the digital version is not enough.
did you get it to work???
Scyrenus 26 May, 2024 @ 9:49pm 
Originally posted by Icey:
Originally posted by Scyrenus:
Gotcha, time to dig for it, thanks! Too bad that the digital version is not enough.
did you get it to work???
Yes, it required a lot of tinkering, but with the help of the community I got it working :praisesun:
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