Hello everyone, this is the Troubleshooter development team.

We would like to express our sincere gratitude to all of you for your unwavering support.

It has been an incredible six years since we first launched our game in Early Access back in 2018.

We have always deeply cherished the fact that your warm encouragement and steadfast love have made it possible for us to continue developing this game.

Thanks to your support, we are now hard at work crafting the story of "Troubleshooter: Banished Children."

We will strive to provide you with more enjoyable experiences at the end of this challenging journey.

We wish you all a joyous and warm Christmas, and a happy and healthy New Year.


We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: December 19th, 2024
  
• Thursday 10:00 ~ 12:00 CET
  
• Thursday 17:00 ~ 19:00 JST
  
• Thursday 01:00 ~ 03:00 PST
  
• Thursday 08:00 ~ 10:00 UTC

• Changed the Limit Break to be applied to the Online mode.
  
  • Additional slot for each mastery type and 10 max training points will be given to both allies and enemies.
    
  • Limit Break can be applied to a company that is already exists.
    
  • Player can activate / deactivate the Limit Break while playing the game.

Thank you.

Hello everyone, this is the Troubleshooter development team.

We are going to have an update. This is an additional update for the Additional Difficulty: Limit Break

After this update:
- You can activate the Limit Break on the Online mode.
- The Limit Break can be activated without starting the new company.

The maintenance time is as follows:

• Daylight saving time is not applied.
  
• Date: December 19th, 2024
  
• Thursday 09:00 ~ 11:00 CET
  
• Thursday 17:00 ~ 19:00 JST
  
• Thursday 00:00 ~ 02:00 PST
  
• Thursday 08:00 ~ 10:00 UTC

We will continue to do our best to ensure that you can use Troubleshooter more stably and enjoyably.

Thank you.

Hello everyone, this is the Troubleshooter development team.

We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: December 11th, 2024
  
• Thursday 10:00 ~ 12:00 CET
  
• Thursday 17:00 ~ 19:00 JST
  
• Thursday 01:00 ~ 03:00 PST
  
• Thursday 08:00 ~ 10:00 UTC

• Changed enemies not to use "Vigor Recovery" when they are in the Overcharge status.
  
• Below updates are applied only to the Offline mode:
  
  • Added an Additional Difficulty: Limit Break
    
    • Additional single slot for each mastery type and 10 max training points will be given to both allies and enemies.
      
    • This difficulty is activated once you completed all the scenario missions of Troubleshooter: Abandoned Children itself.
  • When you started a game with the Additional Difficulty "A Parallel World", not only the mastery info, you can also get the mastery itself(1ea) from the already-created company.
    
  • Added options to the Additional Difficulty "A Parallel World". You can select and activate the options listed below:
    
    • Characters Level: Maintains levels of all characters.
      
    • Friendship of NPC: Succeeds Friendship of NPC.
      
    • Tamed Beasts: Succeeds all of the tamed beasts. The beasts start their level at 1.
      
    • Crafted Machines: Succeeds all of the crafted machines. The machines start their level at 1.
      
    • Selected Equipment: Within the 1000 points, selected equipment is succeeded.
  • If you are playing on the Online mode, you can download the company to the Offline mode and use this mode.
    
  • Count of company slot is increased to 6.
  
  
• Added beta version of translation for French and German.
  
  • One of the gamers of Troubleshooter translate them using a machine translation. You can activate them in the "Option" → "INTERFACE" → "Language".

We'll be back as soon as possible with another development progress news for the sequel.

Troubleshooter development team wishes you a happy end of the year.

Thank you.

Hello everyone, this is the Troubleshooter development team.

We are going to have a maintenance for server stabilization and bugs fix.

The maintenance time is as follows:

• Daylight saving time is not applied.
  
• Date: December 11th, 2024
  
• Wednesday 09:00 ~ 11:00 CET
  
• Wednesday 17:00 ~ 19:00 JST
  
• Wednesday 00:00 ~ 02:00 PST
  
• Wednesday 08:00 ~ 10:00 UTC

We will continue to do our best to ensure that you can use Troubleshooter more stably and enjoyably.

Thank you.

Hello, Troubleshooters!, this is the Troubleshooter development team.

It’s already autumn in Korea! Time sure is fast, since our last news was published last summer.

Today, we’re here to show you our progress on developing “Troubleshooter: Banished Children”.


In “Troubleshooter: Banished Children”, you can encounter some familiar figures, who left Valhalla to reach 『 Fortress of Suffering 』 from “Troubleshooter: Abandoned Children”.

Those who will have the most influence over Kalter Mountains among the people who departed to the region will be 『 Spoonists 』, who caused much trouble in Valhalla, and 『 Hanged Crown 』, the PMC led by Ben, working for Edward.

In “Troubleshooter: Abandoned Children”, we couldn’t capture the feeling of those characters in their concept art or 3D modelings, due to our lack of skills.

We will make them reappear in our sequel with better quality.


From the left, Carter, Turk, Naam, and Nevil.

Those are the key figures of Spoonists, who follow the teaching of 『 Spoonage 』 and take their journey to 『 The Land of Feast 』.

The Leader of the Cult, Carter, wants to shepherd his people safely by traveling via 『 Kalter Reservation 』, where the world superpowers and Valhalla can’t exert their influence.

Calling themselves 『 Pilgrims 』, they try not to menace the natives of Kalter, but the local population considers them a weird group who spread strange teachings of 『 Spoonage 』 while wearing masks and carrying spoons.



From the left, Ben, Sanson, Gentaro, Yeong-Cheol, Gyro, and Sancho

The Drifter Clowns, who worked in the underworld of Valhalla, is reborn as the infamous PMC 『 Hanged Crown 』 again.

While accumulating wealth by extorting the money of weaker criminal gangs in Valhalla, Ben accepted the offer of “Edward”, one of the higher-ups at Valhalla, and made their way to Kalter Mountains.

They are also the main culprits of the massacre of civilians in the Kalter Mountains after the World War.

Like what they did in “Troubleshooter: Abandoned Children”, Hanged Crown will take the key role in the story of “Troubleshooter: Banished Children”.

During her journey, Ari will encounter them and face many events. We’ll do our best to present you with those interesting stories to unfold!



Kazing of team SFA, who worked on many soundtracks on “Troubleshooter: Abandoned Children” has decided to work with us again in “Troubleshooter: Banished Children”.

Day of Confetti
https://www.youtube.com/watch?v=NMjWz9FdHL4

Black Strings
https://www.youtube.com/watch?v=14D9gUESOoQ&t=6s

Call The Troubleshooter
https://www.youtube.com/watch?v=Xhkac1lVs9U

Besides Kazing, we’ll also do our best to make an opportunity to work again with other companies and artists who have worked with us before.




From left, Nana, Catherine, Rose, and Maya.

These are members of 『 Coven 』, the secret society active in Kalter Mountains All of them are ESP users, also referred to as 『 Witch 』.

Historically, they succeeded in the unique name of famous witches of the past, and they are still making many legends in the Kalter Mountains and throughout the continent.

Moreover, in Kalter Mountains, there are rumors of many treasures hidden inside the 『 Witch’s Shrine 』, where the witches irregularly gather.



From left, Mikhail, Drew, Evelynn, Maverick, Mary

Sandy is a union of truckers based on the southern traversing route of Kalter Mountain, also called “Thousand Roads of Caravans”. Most of them are from the Sandrock Tribe.

They started as a small group of caravans but made it through 300 years. However, their operations are heavily damaged by recently increasing bandits.

Now they are fighting over how they’re going to solve this problem. Evelynn and her followers want to avoid unnecessary conflict by paying some bandits a ‘protection fee’, while Mikhail and his followers claim not to negotiate with bandits.


That's all the news we prepared today.

We will not stop developing the game so that we can give you a little more new news next time.


Thank you.

** Edited **

Server maintenance times in North America and Europe are getting longer than expected.

The changed maintenance times are as follows:

• Daylight saving time is not applied.
  
• Date: October 14th, 2024
  
• Monday 08:00 ~ 10:00 CET
  
• Monday 15:00 ~ 17:00 JST
  
• Sunday 23:00 ~ 01:00 PST
  
• Monday 06:00 ~ 08:00 UTC

Asia and China servers will be opened at the scheduled time.

Once again, I'm sorry for the inconveniences.

Thank you.

------------------------------------------------------------------------

** Original notice **

Hello everyone, this is the Troubleshooter development team.

For stable operation for the online mode, the game server is going to have a temporary maintenance.

The maintenance time is as follows:

• Daylight saving time is not applied.
  
• Date: October 14th, 2024
  
• Monday 08:00 ~ 09:00 CET
  
• Monday 15:00 ~ 16:00 JST
  
• Sunday 23:00 ~ 24:00 PST
  
• Monday 06:00 ~ 07:00 UTC

If the maintenance is done earlier than expected time, the reply telling you the opening of the server will be added to this notice.

In case of offline mode, you can keep playing the game regardless of the maintenance.

We ask for your understanding regarding this maintenance.

Thank you.

Hello everyone, this is the Troubleshooter development team.


First of all, we sincerely thank everyone who supported us to continue developing Troubleshooter series.

In return for your constant support, we are spending all of our development resources on the development for sequel while correcting Abandoned Children's known bugs.


The Chuseok holiday, one of Korea's biggest holidays, will begin next week. Many people go to their hometowns and spend time with their families. The development team members will also spend the holidays with their families in their hometowns during this period.

During the holiday, the development team will rotate their Steam community work. However, the processing speed may be slower than usual. We apologize in advance for this.


As soon as the holiday period is over, everything will be done normally.

We will work hard to develop the game again after the holiday.

Thank you always.

Hello everyone this is the Troubleshooter development team.

We had an update for bug fixing and Russian translation yesterday.

In that process, there was an issue that Russian translation didn't work.

If you read this notice and have your game client updated, the issue won't be happened.

I'm sorry for the inconvenience.

Thank you.

Hello everyone. This is the Troubleshooter development team.

We hope all of our fans are well.

We are continuing our development of “Troubleshooter: Banished Children,” the sequel to “Troubleshooter: Abandoned Children.”

This is happening because of your love and support. We cannot thank you more.

For today’s announcement, we’re sending you fresh news about the current development state of “Troubleshooter: Banished Children.”



Many of our fans who enjoyed “Troubleshooter: Abandoned Children” have shown disappointment about its 3D character model quality.

We were also aware of that feedback and tried to improve its quality while we were updating the game, but it didn’t go well due to our lack of skills.

To solve this problem, we are now trying to change the style of our 3D models.

Understanding our limits in development skills, we have looked through many options to attain the best result. We’re now taking reference to “Tales of Arise” from Bandai Namco, and trying to create our style of 3D graphics.

The reason why we adopted this kind of style was that we think this kind of style can capture the feelings of our original concept art. This new style of ours still has a lot more to improve.

But we’ll do our best to show you more charming art style than “Troubleshooter: Abandoned Children.”



In our last announcement, we presented you the concept arts of 5 main characters.
The following are the other 5 of the 10 main characters who were unannounced from the last announcement.

https://store.steampowered.com/news/app/470310/view/4197993161895645738

Please note that these can be changed when the game is released.

[h4]Claudia[/h4]

Claudia Ende is 28 years 28-year-old apprentice from the Coven of Kalter Mountains.

15 years ago, at the age of 13, she embarked on her journey to be acknowledged as a proper witch of the coven. But after a year, she gave up the journey and made up her mind to live with Ari.

Over the years, Claudia has taken the role of Ari’s friend, sister, and sometimes mother while living beside her. She also decided to go together with Ari this time.

Her main weapon is a staff. Her basic class is “Shaman,” and her advanced class will be “Astrologian” and “Witch.”

[h4]Gravis[/h4]

Gravis Rockhammer is a 45-year-old man from the Blackmountain Tribe.

10 years ago, he was one of the most famous figures in the tribe, but one of his colleagues and his close friend betrayed him and framed him for a false accusation.

He claimed himself innocent, but the leaders of the tribe didn’t listen to him and banished him from the land of the tribe for 10 years.

Losing all hope, Gravis roamed around Kalter Mountain and suffered panic disorder because of the sense of betrayal. Looking for a quiet shelter, Gravis met Ari and Claudia and became their neighbor.

Later, Gravis solved many problems for Ari as her close friend and reliable neighbor. He also decided to accompany her journey this time.

His main weapon is a two-handed axe. His basic class is Axeman, and this advanced class will be “Warrior” and “Barbarian.”

[h4]Azul[/h4]

Azul Fisher is an 18-year-old man from the Starsong tribe.

As the bravest warrior and a skillful fisherman regardless of his young age, he is considered as a candidate for the next chieftain by younger tribesmen even though he has an explosive temper and lacks patience.

However, many elders of the tribe don’t think of him as reliable, since his characteristics cause many troubles.

Azul is aware of his bad reputation, but he keeps on overacting to show that he won’t submit to them.

His main weapon is a spear. His basic class is “Lancer,” and his advanced class will be “Dragoon” and “SpearMagician”.

[h4]Reed[/h4]

Reed Sheppard is a 25-year-old man from Kalter Frontier, who was born in Caras Union.

When he was young, his parents moved to Kalter Frontier with him after the war.

But when Kalter Mountains fell into anarchy after the Ater Empire lost its hold on the region, the mercenary corps also committed pillage and massacre, and he lost his parents along the way.

Later, the tribes of Kalter united against the mercs and banished them from the region, and during the process, a PMC called “The Golden Sand” took care of him.

He has become a proper member of the Golden Sand, and now is working as a pathfinder or a part-timer at the Riversand trading post.

His main weapon is a dagger. His basic class is “Thief,” and his advanced class will be “Rogue” and “Trickster.”

[h4]Lumi[/h4]

Lumi Headlock is a 23-year-old woman from the Blackmountain tribe.

Her father, Justin, worked as public security for the tribe. Through the influence of his father, Lumi became the leader of Blackmountain public security section 1 despite her young age and short career.

One can’t deny that her father’s reputation is the reason for her fast promotion, and that fact made many of her colleagues and tribesmen jealous.

Lumi is also aware of this, and now she’s doing her best to prove her worth and value to others.

Her main weapon is a sniper rifle. Her basic class is “Gunman,” and her advanced class will be “Marksman” and “Sniper”.

With these 5 new characters shown above and those 5 characters from the last announcement, we’re now developing 10 playable characters in total.

We’ll do our best to deliver their attractive story in “Troubleshooter: Banished Children”.



[h4]Blackmountain Committee for Future Development ( BCFD )[/h4]

Starting from the left, Enrique the chairman, and the Committee members-Sophia, Jamie, and Justin.

BCFD is a government organization located in the southeastern part of Kalter Mountain and committed to the mining industry.

5 years ago, it became obvious that the mines would be depleted in 10 years. So the Blackmountain tribe decided to abandon their traditional way of life and find a new one.

During the process, the BCFD took advantage of Kalter being a reservation zone in which the laws of superpowers cannot be applied and cooperated with the Gold Dragon Clan from East Alliance, starting a casino business on a large scale.

Through this effort, the Blackmountain tribe was able to bring in many other premier hotels and leisure facilities, thus making a lot of profit in a short period. However, unlike in the past, those profits were only for the little part of the tribe who had power.

Most of the tribesmen who don’t benefit from the casino business complained as the casino business harasses public order and makes more people addicted to gambling.

But Enrike and the other part of the committee are oppressing the people who have complaints like this by force in the name of ‘maintaining public order’.

[h4]Rose Brigade[/h4]

Starting from the left, Barron the Brigade commander, William, Theodore, Dominic, Jake, and Camille.

The remnants of The Rose Brigade, one of the most elite troops in the Ater Empire 20 years ago, who were active in the Garter region.

Every member is from the noble houses of the Ater Empire. They started their quest for the artifacts in the Kalter Mountains that the Emperors wanted so that they could be redeemed from the dishonor of losing the Garter region to enemies.

At the end of the war, their ranks were nearly one hundred, but now they are reduced to only 6. The residents of Kalter think that they are continuing their quest just because of their pride as the so-called nobles of the Empire.

-------------------------------------------------------------------------------------------------------------

We deeply feel sorry for those who are waiting for our sequel, as our development speed couldn’t meet our fan's expectations.

It will take more time to release our next work, but we will do our best to keep in touch with our loving fans all over the world.

As always, thank you for reading our devlog.