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"Is this a joke?"
No its Valve.
staying in touch with how media is consumed
Are you joking? They permanantly ban innocent gamers using their VAC system in orfer to try to get that person to have to re-buy thousands of dollars of games again! Then they set it up so they don't have a phone number so they can always get away with their scam. If you try to approach their headquarters on foot, they just have you arrested.
We'd probably take you on a tour of the studio. https://www.reddit.com/r/valve/comments/3h08l7/lets_see_if_i_can_get_into_valve_hq_disguised_as/
Sean J, my original Steam account was VAC banned before the "Steam Guard" feature was put in place to prevent people's accounts from getting hyjacked. My account was Hyjacked and then used to cheat, but I assure you this never would have happpened if Steam Guard had existed at this time. This is something that could have happened to anyone, and it's not right that I was bannned across all of my source engine games and flagged a cheater when I never did cheat. It is wrong to require me to rebuy multiple games for something that happened on one game. They are totally different products. It's not right and i'm sure if you are a good person that you can see that.
That's honestly pretty cool. Good on Valve for doing that.
Because family sharing did not exist when I was VAC banned and rebought my games is why.
This isn't true. I for example was VAC banned when I never cheated. (this is my second account) You can't tell me it's not true because I lived it. (well you could but you'd be lying)