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Also can you post your specific Steam and PC setup, including all paths.
I'm using
C:\Program Files (x86)\Steam\steamapps\common\
and
D:\SteamLibrary\steamapps\common
as the paths where game files are.
Any other info I can provide?
Just for testing, close CPUCores and try using Windows Explorer and delete %appdata% CPUCores folder.
Then restart CPUCores. Does that help?
Also, what language are you using on your desktop?
Lastly, for a test, try removing the extra Steam library and only having the default Steam library. Then delete the appdata CPUCores folder and start CPUCores up.
Basically, something in your 2 Steam library setup is causing issues here.
Lastly, check %temp%\cpucores.log and see if the log file has any information that looks related. Feel free to paste it in a quote as well.
The language is English.
I'm sorry but I'm not willing to remove the extra Steam library, since it contains about 100 GB under 20 games. Any path of solution that wouldn't require me to remove all that would be appreciated.
I've read the cpucores.log but frankly speaking I don't really know what I need to look in it. Also, can you advise how can I paste it in a quote pasting the whole thing does not work due to character limit.
p.s. I appreciate your effort to help, hope it'll work out.
I'm not asking you to delete Steam games. Just remove the library from Steam's listing. You can easily add it back in and the games will still be there.
What we are trying to do here is figure out why you aren't able to detect any Steam games.
The goal is to try and get your setup completely standard and then go from there. Standard as in things like the default Windows admin account, no run-as admin stuff, default install of Steam, default install of CPUCores, all of that.
Also can you paste your cpucores.log as well from %temp%? Try deleting the cpucores.log first, then starting CPUCores via Steam, then close it, then copy/paste it, it should work as it would have just 1 entry.
There is only one account in this computer so there shouldn't be any problem in terms of admin account.
I had been using the custom library in D as the default download folder of Steam. Changed the default folder to the original Steam library in C. Also uninstalled CPUCores and installed it back at the (now default) original Steam library in C.
I once again deleted config.vdf, closed CPUCores, closed steam, deleted cpucores.log and restarted CPUCores. Here's the contents:
[2017/11/04 12:16:57] Main : Starting CPUCores
[2017/11/04 12:16:57] Config : Manager initialization started
[2017/11/04 12:16:57] Config : Building system key
[2017/11/04 12:16:57] Config : Building system key completed
[2017/11/04 12:16:57] Config : Loading configuration file
[2017/11/04 12:16:57] Config : CPU Identified
[2017/11/04 12:16:57] Config : Loading configuration file completed
[2017/11/04 12:16:57] Main : Configuration Loaded
[2017/11/04 12:16:57] Main : Loading existing games list
[2017/11/04 12:16:57] Main : Loading scan games list
[2017/11/04 12:16:57] Main : Loading non-steam games list
[2017/11/04 12:16:57] Main : Starting Enumarator
[2017/11/04 12:16:57] Main : Loading localization (EN)
[2017/11/04 12:16:57] Main : Setting Theme
[2017/11/04 12:16:58] Main : Checking license
[2017/11/04 12:16:58] SteamAPI: Starting Steam license check
[2017/11/04 12:16:58] SteamAPI: Attempting to initialize SteamAPI
[2017/11/04 12:16:58] SteamAPI: SteamAPI loaded
[2017/11/04 12:16:58] SteamAPI: Attempting to verify app launched by Steam (RestartIfNecessary)
[2017/11/04 12:16:58] SteamAPI: RestartIfNecessary returned false
[2017/11/04 12:16:58] SteamAPI: Attempting to verify user has Steam license for CPUCores
[2017/11/04 12:16:58] SteamAPI: User has license: true
[2017/11/04 12:16:58] SteamAPI: Attempting to verify user has Steam license for DLC
[2017/11/04 12:16:58] SteamAPI: User has license: true
[2017/11/04 12:16:58] SteamAPI: Attempting to retrieve steam userId
[2017/11/04 12:16:58] SteamAPI: Steam UserId: 76561198296475045
[2017/11/04 12:16:58] SteamAPI: License check result: True
[2017/11/04 12:16:58] Main : Steam authentication succesful
[2017/11/04 12:16:58] Main : Assigning achievments if applicable
[2017/11/04 12:16:58] Main : 2 detected, assigning achievement
[2017/11/04 12:16:58] Main : Core achievements assigned
[2017/11/04 12:16:58] Main : Retrieving time played
[2017/11/04 12:16:59] Main : Time played: 1.63h
[2017/11/04 12:16:59] Main : Time achievements assigned
[2017/11/04 12:16:59] Main : Initializing GUI
[2017/11/04 12:16:59] Main : Initializing notification icon
[2017/11/04 12:16:59] Main : Restoring position (75 75 600 450)
[2017/11/04 12:16:59] Main : Setting Startup tab
[2017/11/04 12:16:59] Main : Showing GUI
[2017/11/04 12:17:00] Main : Setup async game handler
[2017/11/04 12:17:00] Main : Applying settings
[2017/11/04 12:17:00] Main : Applying Processor Vendor settings
[2017/11/04 12:17:00] Main : Processor detected: intel(r) core(tm) i5-2450m cpu @ 2.50ghz
[2017/11/04 12:17:00] Main : Populating Checkbox containers
[2017/11/04 12:17:00] Main : Init finished
I read it and it doesn't jump out to me as anything incorrect. That being said, I don't have too much logic in the logging for a situation as complex and rare as this.
Your thing about Steam not allowing the removal of that Steam library, I think you could actually close Steam then edit the config.vdf and search for "folder" as well as Steam\steamapps\libraryfolders.vdf as well.
Lastly, are you using Steam Beta? Double-check and, if so, go back to Steam normal. Then close Steam and delete config.vdf and restart Steam, see if that helps.
Something is throwing off how CPUCores is finding your Steam library, something about file path names, or how file paths are done, etc. So we want to try and make everything as normal as can be to start.
Lastly, after doing any change, delete the %appdata%\CPUCores folder before starting CPUCores as that forces CPUCores to rebuild it's entire config.
I am sorry but I had to ask for a refund for this, it has been nearly 2 weeks since I've made the purchase and I wouldn't be able to get the refund if I waited any longer. Thank you for your effort to solve the issue. I will keep an eye on the forums to see if anyone else will have any similar issue and if it can be solved I'll consider buying again. Have a good day.
Any solutions yet?