I have added your account to the granting list, may take some time for this to be performed, I'll let you know here as soon as I get the confirmation.

In the meantime if you are interested in a copy of the world you had on our servers you can write to support@playfulstudios.com

Got confirmation that TDE has been granted - maybe restart Steam to refresh the library, just in case - you may also need to make sure the TDE DLC is listed in the game properties within Steam and that it's activated, before installing the game.

hey just saw this discussion and would like to say same thing happen to me and was hopeing i could get the game back

Escrito originalmente por Darkly:

hey just saw this discussion and would like to say same thing happen to me and was hopeing i could get the game back

Just added your account to the granting list - as above, it may take time to process and you can write to the support address if you'd like a copy of the world you had on our servers.

Escrito originalmente por Darkly:

hey just saw this discussion and would like to say same thing happen to me and was hopeing i could get the game back

Got confirmation that TDE has been granted - maybe restart Steam to refresh the library, just in case - you may also need to make sure the TDE DLC is listed in the game properties within Steam and that it's activated, before installing the game.

ty

Escrito originalmente por Darkly:

ty

You're welcome!

Escrito originalmente por Darkly:

sorry to bug you again devs but my buddy scorpius187 lost his copy to hopeing you can get him one ty

Sorry, can't proceed without their direct input - please have your friend post here or contact support@playfulstudios.com if they need assistance.

Escrito originalmente por Darkly:

any chance you can do by going into my friends list hes just realy busy so he cant do it

Sorry, cannot take such actions without the direct request of the owner of the account - as developers we have the power to grant someone our DLC (that's how we fixed the two cases that have been discussed here, including yours) but we just don't do it unless we have the explicit request of the owner - it's just to keep things fair and play by the rules.

ok

im wondering about playing with my friend online but i cannot join my one friend whos play his world does not show

Escrito originalmente por Darkly:

im wondering about playing with my friend online but i cannot join my one friend whos play his world does not show

The game works differently compared to how it worked before we released TDE - now worlds are player hosted, so each case is different depending on how the player decides to host the world.

The game links the guide which explains the new multiplayer system: https://docs.google.com/document/d/1rAeuk7qFinUyPRJGk4x6Dim3rmQN2zoLaR3PNR0roU4

Long story short, could play on the same LAN without any special steps (almost), could host the world behind one's own router (requires adding port forwarding to the router among possibly other steps), could host on a remote server (in which case the world should be visible or at least reachable via direct connection).

If more help is needed about this, the player hosting the world should contact support@playfulstudios.com or - better - contact me directly on Discord to receive live support - entuland#7134

If you're not hosting the world there's nothing you can do to sort the problem out, it has to be solved by the player hosting the world.

hey i was gonna jump on my creativerse game then i saw that it was gone out of my library hoping to get my game back Ty

Escrito originalmente por skyegirl.187:

hey i was gonna jump on my creativerse game then i saw that it was gone out of my library hoping to get my game back Ty

Sure, I'm adding your profile to the granting list, I'll let you know here when it will be performed.

In the meantime if you're interested in a copy of the world you had on our servers you can email support@playfulstudios.com or DM me on Discord - entuland#7134

Escrito originalmente por skyegirl.187:

hey i was gonna jump on my creativerse game then i saw that it was gone out of my library hoping to get my game back Ty

Just got the confirmation that TDE has been granted to your account - may need to restart Steam / validate / reinstall - for any troubles you can contact us via email or on Discord, as it wouldn't be possible to troubleshoot that here - please see the message right above this one for the contacts (and for your world as well).

hey can i get my copy back had the same thing happen to me hoping to get my copy