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A01XPZ7R6

2018 年 2 月 2 日上午 11:21

side-by-side configuration error PLZ HELP

hello , so windows 10 updated when i did not want it to and now it's messed up some of my applications includeing litecam becuse every time i try to open it it say this "The application has faild to start becuse it's side-by-side configuration is incorrect. please see the application event log or use the command-line sxstrace.exe tool for more detail."(0x36B1)

if someone can help me fix it i will be very grateful , thanks

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目前顯示第 1-4 則留言，共 4 則

Mystix

2018 年 2 月 2 日下午 12:20

Tried un-installing then re-installing it yet?

A01XPZ7R6

2018 年 2 月 3 日上午 12:19

引用自 Mystix：
Tried un-installing then re-installing it yet?

yes i have done that meney times and i have also tried other methods and still does not work :(

Mystix

2018 年 2 月 3 日下午 7:05

I'm running Windows 10 and it's updated and LiteCam works fine for me (I just used it earlier today).

First thing I'd suggest is to reinstall the Visual C++ Redistributable for Visual Studio 2015 package: https://www.microsoft.com/en-us/download/details.aspx?id=48145

After the install, restart your computer and try LiteCam again. If the problem still persists, then try the suggestions below.

It could be that something with your Windows update (or part of it) was corrupted. In a lot of cases after a big Windows update, if some software seems it doesn't want to run properly, or gives errors or crashes, it may have to do with a problem with the NET Framework.
So I might suggest to try using the NET Framework Repair Tool:
https://www.microsoft.com/en-ca/download/details.aspx?id=30135

Be patient as it can take a while to fully do the scan and repair anything it finds not working or not installed.

Also, have your graphic-drivers up-to-date as well.

If after that it's still not working, then I'm not sure what else to suggest other than contacting official LiteCam Support.
https://www.litecam.net/en/

Click on "Support" on the top, then "Submit a request" button.

Good luck.