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Báo cáo lỗi dịch thuật
Same result: character creation.
Used to play from here and from mobile, checked on both with the same result, and yeah the account existed, just not the character.
consider the thread closed unless you guys want to use it for similar issues. not even going to bother, i have other games to play if i want.
Thank you though, i just consider the move a bit scummy, since no notification was sent about it at all.
Also, what about users who had purchases linked to their characters? because i know some got linked to the character you bought it for, at least back then.
Some purchased items may have disappeared, but only because they were now redundant. Again, all players who logged in within the time frame to get new gear also received a number of items such as sockets. The compensation supplied at the time was extremely generous, but it was more than 5 years ago, if I remember correctly.
Again, they took the money from the bank, right? so just taking away what you purchase is a no-no. Or were they going to refund the money if unclaimed after 6 months or whatever the time frame was for it? no, right?
So here's my advice: Stay away from companies that do that.
Doesn't matter if it's a 0.01€ purchase or a 10.000€ one. If they do it once, they do it twice.
If your char was not that low, I suggest you open a support ticket and tell us the char name and the server you were playing and we will try to find it. Maybe it was on a different account or server than you remembered. You can do so here: https://villagersandheroes.com/support/
Honestly, you should have kept the character(s) locked and allowed them to get all the stuff done when next they logged in.
Actions like this is a good way to kill off your player base. We all saw what happened with Concord. 8 years in development, costing $100m, only sold 25k copies, and peaked at 700 players. And then shut down 2 weeks later.
This is pretty much why I've decided not to come back. I logged into my account and had to create a brand new character today. Clearly, it was the right account since it had a decent number of crowns on it, but none of the characters or anything else. 100% sure that the characters were also not low level, but I don't remember my characters' names at this point anyway.
More money/time for other games I guess.