Heck, I even earned a trading card titled Sharlea or something. And yet Steam doesn't show ownership. Is this some glitch that will eventually take away my ownership of the game itself?

It's an issue with Steam. The game will show up once it is released worldwide. Had this happen so many times already.

It shows the mouse cursor so it shows you own it.

Because you from CIS
Develooers delayed release because of preparation of rus voice acting, cuz apparently they think that we are stupid monkeys here and cant (or not allowed to) speak other languages
And this is not a glitch
Its just easier for users to refund from library and devs understood that
So if you wont see game there, maybe they thought it will prevent you from refund
Hadn't prevent from mine tho

Hi @Lampros,

thank you for letting us know about this.
Does the problem still exist?

Cheers

Escrito originalmente por SpookyFox:

Hi @Lampros,

thank you for letting us know about this.
Does the problem still exist?

Cheers

It does and it will exist until the game is released worldwide. No mention in game activity, no playtime on our profiles (but it will be counted and then appear on November 18th) and we cannot check the achievements page until November 18th as well.

It's a common thing on this platform.

For example: right now it only shows 2 games as "recently played" on my profile page because game #3 is this game and it will not be displayed anywhere until it is released worldwide.

Escrito originalmente por ShadowLL:

Because you from CIS
Develooers delayed release because of preparation of rus voice acting, cuz apparently they think that we are stupid monkeys here and cant (or not allowed to) speak other languages
And this is not a glitch
Its just easier for users to refund from library and devs understood that
So if you wont see game there, maybe they thought it will prevent you from refund
Hadn't prevent from mine tho

I am from the US, not CIS.

Escrito originalmente por SpookyFox:

Hi @Lampros,

thank you for letting us know about this.
Does the problem still exist?

Cheers

Yup. The problem still exists.

Escrito originalmente por Lampros:

Escrito originalmente por ShadowLL:

Because you from CIS
Develooers delayed release because of preparation of rus voice acting, cuz apparently they think that we are stupid monkeys here and cant (or not allowed to) speak other languages
And this is not a glitch
Its just easier for users to refund from library and devs understood that
So if you wont see game there, maybe they thought it will prevent you from refund
Hadn't prevent from mine tho

I am from the US, not CIS.

Hello @Lampros,

please contact our technical support:
support@kalypsomedia.com
We would like to take a closer look at this.

Please make sure to provide the following information when contacting our technical support:

1) Title of the game
2) System & platform you are playing on
3) Complete system information (for PC, please attach the DxDiag file of your computer)
4) A brief description of this error and when this occurs (e.g, right when you try to start it, after you have reached the menu screen, etc), and how often it occurs.

Cheers

Escrito originalmente por SpookyFox:

Escrito originalmente por Lampros:

I am from the US, not CIS.

Hello @Lampros,

please contact our technical support:
support@kalypsomedia.com
We would like to take a closer look at this.

Please make sure to provide the following information when contacting our technical support:

1) Title of the game
2) System & platform you are playing on
3) Complete system information (for PC, please attach the DxDiag file of your computer)
4) A brief description of this error and when this occurs (e.g, right when you try to start it, after you have reached the menu screen, etc), and how often it occurs.

Cheers

First, how do I attach DxDiag file? And how do I find it?

Second, I think this is a universal problem, not just a problem unique to me. For instance, I have 6 Steam friends who own Liberation; yet, none of them have it shown as owned on their list of games. It must be Steam getting confused due to different release dates.

Yo, I can't see it in my storage when I use Steam app on my cellphone, but I can see it on my PC steam client.

Escrito originalmente por Lampros:

Escrito originalmente por SpookyFox:

Hello @Lampros,

please contact our technical support:
support@kalypsomedia.com
We would like to take a closer look at this.

Please make sure to provide the following information when contacting our technical support:

1) Title of the game
2) System & platform you are playing on
3) Complete system information (for PC, please attach the DxDiag file of your computer)
4) A brief description of this error and when this occurs (e.g, right when you try to start it, after you have reached the menu screen, etc), and how often it occurs.

Cheers

First, how do I attach DxDiag file? And how do I find it?

Second, I think this is a universal problem, not just a problem unique to me. For instance, I have 6 Steam friends who own Liberation; yet, none of them have it shown as owned on their list of games. It must be Steam getting confused due to different release dates.

Did you and your friends all buy directly on Steam?
Thank you for the information we will check this.
Below you will find a description of how to create a DxDiag.txt.

• Please include the complete title of the game that you are having problems with
  Also include a (small) description of your problem. Probably with steps on how to reproduce the issue.
  
• Please provide your full system information.
  
• To do so, please attach a DxDiag.txt to the email if possible. To create the DxDiag.txt, please do the following:
  Click "Start" button and choose "Run". Or alternatively, press (Windows-Button)+R
  Then type "dxdiag" (without quotation marks) and click “OK”
  Click the "Save all Information"-button, located at the bottom of the program window
  Save the file as "dxdiag.txt”
  Attach the file "dxdiag.txt" to your email to support@kalypsomedia.com

Cheers

Escrito originalmente por SpookyFox:

Did you and your friends all buy directly on Steam?
Thank you for the information we will check this.
Below you will find a description of how to create a DxDiag.txt.

What does the Support Team need to address my problem, and what can I provide to speed up the process?

• Please include the complete title of the game that you are having problems with
  Also include a (small) description of your problem. Probably with steps on how to reproduce the issue.
  
• Please provide your full system information.
  
• To do so, please attach a DxDiag.txt to the email if possible. To create the DxDiag.txt, please do the following:
  Click "Start" button and choose "Run". Or alternatively, press (Windows-Button)+R
  Then type "dxdiag" (without quotation marks) and click “OK”
  Click the "Save all Information"-button, located at the bottom of the program window
  Save the file as "dxdiag.txt”
  Attach the file "dxdiag.txt" to your email to support@kalypsomedia.com

Cheers

I don't know how my Steam friends bought it, but I bought it from Steam directly.

And thanks for the DxDiag.txt. information. But I am not sure how system information helps here, since it is not a problem that is computer performance related.

Yup I think you guys should fix this. I bought it from steam and it shows in my library but when I play it doesnt show anything was played with this game. Very strange

There is indeed something that is not right:

* The game isn't on my last played games
(While it is the last game I have played today)

*When I click on all the achievements, it doesnt show me the achievements, but it will redirect me to my profile (like when a game isnt released yet)

* When I reviewed the game yesterday, it didnt show up in my activity feed. Normally all my reviews are there