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I am looking into this and I have no clue as to what the cause of it is. This seems to be a rare glitch and it seems that saving before recruitment and recruiting after restarting the game causes it to not crash. How many commanders were present within the citadel you had recruited him at? Any other information that I might be able to use to find out what is going wrong or the conditions that caused it?
Haven't had chance to attempt to hire another one yet as one hasn't been available yet.
Hmm, are you on the COE Discord? I don't think steam allows the posting/sending of images
if you can't do that, then perhaps you could type out what the error says?