• Many users report from day one that PREY stutters constantly whenever our character moves forward, moves between rooms or areas and whenever we discover new areas and we look around quickly.
  
• The problem occurs in a variety of CPU / GPU configurations based on Intel / AMD / Nvidia chipsets which far exceed the recommended requirements of the game and when in game video settings are High or Maxed.
  
• The problem is more evident and intense with Intel CPU & Nvidia GPU builts (especially in the middle / high-end of Pascal 10xx series).
  
• The problem occurs independently if you are capping the frame rate in some way or you don't.
  
• The problem seems to be related with texture streaming and LOD processes and with graphics drivers from both Nvidia (v382.05) and AMD.

1. Roll back from Game Ready drivers v382.05 to v381.89. A clean installation via DDU uninstallation is recommended.
   Result: The stuttering effect is almost completely eliminated and only minor stuttering remains when we discover some new areas / rooms.
   
2. Roll back from your current installed Game Ready drivers version to v378.92. A clean installation through DDU uninstallation is recommended.
   Result: The stuttering effect is reduced even a bit more than with 381.89 and only minor stuttering remains when we discover some new areas / rooms.
   
3. If you prefer to stay in 382.05 drivers you can lower the in game 'Texture Quality' from Very High / High to Medium value.
   Result: The stuttering is significantly reduced and minor stuttering remains when some new areas /rooms are discovered.
   
4. If you prefer to stay in 382.05 keeping 'Texture Quality' at High / Very High value and you are @ 60 Hz you can set Adaptive sync mode via the Nvidia Control Panel with in game V-Sync Off.
   Result: The stuttering almost completely disappear getting even less minor stuttering when some new areas /rooms are discovered but in return you will get occasional tearing when FPS drops in cetain areas below your screen refresh rate.

1. Find and install an AMD drivers version which reduce significantly or almost eliminate the stuttering issue.
   
2. Lower the in game 'Texture Quality' from Very High / High to Medium value.
   
3. If you use a 60 Hz display and you prefer to keep the in game 'Texture Quality' at Very High / High value you can set an adaptive sync mode via AMD drivers control program with in game V-Sync Off.

• Set Prey.exe to High or Real Time CPU priority (while you are running the game press Ctrl+Alt+Del -> Details Tab -> Find prey.exe -> Right click -> Set a higher CPU priority new value. [Tested but not verified by me / Verified by other users]
  
• Edit the following PREY config files and add the game command r_TexturesStreamPoolSize=1024: [Just verified by other users]
  -- game.cfg: inside .../Prey/GameSDK/
  -- system.cfg: inside .../Prey/
  -- game.cfg: inside .../Users/%username%/Saved Games/Arkane Studios/Prey/

• We are investigating performance issues some player are having with the latest graphics card drivers.
  
• We do not have any information about upcoming patches. If any information becomes available on upcoming updates or official patches, we will release it on the official website, Bethesda Blog, and at our official forums.
  
• We can confirm that your information shared with us has been sent to the development team.
  
• The best we can share with you is the relevant teams are investigating reports. We truly appreciate the information you have shared here and would like to remind you that though we are Customer Service, we cannot release information on what the Dev team is working on.
  
• If standard troubleshooting, which you've seem to utilize exhaustively, does not improve performance we highly recommend noting these bugs on the forums, and any related information.

• This hotfix resolves a stutter issue experienced on some configurations while playing Prey.

• It is downloadable from here[www.geforce.com].
  
• Release note on PREY stuttering issue:
  

  [GeForce GTX 1080Ti][Prey 2]: Stuttering occurs during gameplay. [1902201]

• 382.33 Test Results: After testing it intensely I found that it does not perform well in different game situations. Specifically, there are freezing and stuttering in intense combat situations, when discovering new areas/rooms and when the game auto-saves, as well as important FPS drops in certain maps.

• Nvidia Hotfix drivers: Version 382.19. [DONE]
  - Already released and downloadables:
  
  Windows version

  Source

  Windows 10 64-bit

  Click here[nvidia.custhelp.com]

  Windows 10 32-bit

  Click here[nvidia.custhelp.com]

  Windows 8.1 / Windows 7 64-bit

  Click here[nvidia.custhelp.com]

  Windows 8.1 / Windows 7 32-bit

  Click here[nvidia.custhelp.com]
• New Nvidia Game Ready drivers which solves the issue. [WAITING / PENDING]
  
• New AMD drivers which solves the issue. [Unknown]
  
• Official Game Update / Patch which solves the game component of the issue. [WAITING / PENDING]