Blue Archive

Blue Archive

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Technical issues found so far and some general details
By ll-NiGHTMARE-ll
This "guide" (info-dump) seeks to collect almost every issue found in the game and their respective fixes if there are any.
   
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Introduction
Last relevant guide update: Hikari & Nozomi GL debut.

After the release of these banners, there weren't any major common problems at the same level of the ones listed here.

This is my first info-dump so expect a lot of bad formatting practices.

If you know another issue or a fix to a problem I haven't described here yet, let me know and I'll try to add it if there's enough info available.
Sections removed
Windows | Pink screen/artifacts
Fixed (no discussions threads made these days compared to the release days and the game runs acceptable on hardware without Vulkan support).

Crashes - Windowed display
Fixed and available in a patch note.

Errors related to account linking
Somewhat fixed and available in a patch note.
(Fixed?) Windows | Black screen on launch - Game becomes unresponsive
Workaround #1
(This workaround fixed the issue for me, maybe it'll help you too)
  • Go to the game's folder (Right Click Blue Archive - Manage - Browse local files)
  • Create a shortcut of the game's executable (Copy - Right click on File Explorer - Paste shortcut)
  • Right click the shortcut - Properties
  • Change "Run:" to "Minimized"
  • (Optional, might help) go to the Compatibility tab and tick "Run as administrator" (this will make the game unstable and prone to crashes, enable only if nothing else worked) and "Disable fullscreen optimizations"
  • Apply the changes and close the shortcut settings window
  • Start the game from the shortcut (not Steam) and wait for the "Nexon Game Security" notification to appear
Additional notes
  • When running as Administrator, Steam Overlay won't work and the game will complain about it, but you can play normally, assuming it didn't crash before.
  • After the first succesful launch (you made it to your office or L2D), close the game and try reverting all the changes made one by one (launch the game after each change reverted) until you can launch the game directly from Steam without modifications and not vía the shortcut.
Windows/Linux | Black background on menus - No movies
Fix:
Install the VP9, AV1 codecs and WME (Windows)/Vorbis (Linux).

Windows:

Using Microsoft Store:

AV1 codec[apps.microsoft.com] (optional?)
VP9 codec[apps.microsoft.com]
Web Media Extensions (WME)[apps.microsoft.com] (the game might have installed this one already)

Using Winget (Powershell) to install everything in one command (Unknown if the game needs those installed with or without admin privileges):

winget install 9N4D0MSMP0PT 9MVZQVXJBQ9V 9N5TDP8VCMHS

Use Winget only if you can't use MS Store.



Linux:

Arch
pacman -S --needed aom dav1d rav1e svt-av1 libvpx libvorbis



Sources:

https://gtm.steamproxy.vip/app/3557620/discussions/0/601908863574326030/?ctp=3#c601908863574336271
https://wiki.archlinux.org/title/Codecs_and_containers#Video_codecs
https://www.reddit.com/r/BlueArchive/comments/1lqpnu0/comment/n1g462l/
Mac (Silicon) | Launch issues
Follow this guide.
Display Glitches - EX Skills
After activating some EX Skills, you might encounter graphical glitches such as distorted colors, heavy stutering, or flickering, it doesn't matter which one you get as they're part of the same issue.

Here's an example:
(Click here if you can't watch YouTube videos in Steam).


The game "fixes" it itself if you use these skills several times in the same session.
Crashes - After "Touch to Start"
If you're running the game as an Administrator, switch to normal user and try to launch it again.
There's not a lot of info about this.
Warning/error codes - 70013003
This warning appears when you run BA as an Administrator (maybe you had the black screen on launch issue).
You can ignore it if you want but it might crash the game in the future.

Fix:
  • Launch the game as a normal user (disable "Run as Administrator" in the Compatibility settings).
Miscellaneous - Gamepad/Controller
This will probably never become an official thing in the game but if you want to use a controller for some reason, here's a suggestion.
This section uses the DualSense (PS5) as a base.


You could use the gyro as mouse if you're experienced with it.
There's room for improvement but you can make your own configuration based on this if you ever feel like playing BA with a controller.

The buttons for the EX Skills were inspired from Yakuza 0-5.
The trigger to mouse clicks were taken from the vast majority of FPS games.
Miscellaneous - Brightness
There's no in-game way to reduce the brightness, you'll have to lower your display's brightness settings.
Miscellaneous - Resolution
Unlike the mobile release, this port has no way to change the resolution via normal means.

This is how it looks like in the mobile version:

Nonetheless, Unity allows custom resolution values using command line arguments.[www.pcgamingwiki.com]
This is an example of the game running at 640x480.


If you want to do this, you'll have to add the following commands to your launch options:

-screen-width <width> -screen-height <height>
Change <width> and <height> to any desired value.



If the game launches in windowed mode and it crashes, add "-screen-fullscreen 1" so the game will start in fullscreen mode.

However, PCGamingWiki warns that using values that are above what the game can handle might cause visual glitches and broken menus.
General - DeviceOption
Located in %localappdata%low\Nexon Games\Blue Archive.
DeviceOption is a text file whose purpose seems to be where the game saves some (mostly graphics and audio) settings.

If you changed some settings and the game crashes on launch, changing some values in this file back to the default values (or manually via "Reset Game Settings Info") should fix said crash.
Fixing this file is a better approach than deleting the entire Nexon Games folder as you're deleting lots of unrelated files.

To make the game generate a "clean" DeviceOption, you have to click on the "Menu" button in the Start screen (not your office/L2D) and then click "Reset Game Settings Info"... Or you can just delete the "old" DeviceOption.

General - Assets (BGM, backgrounds and videos)
Located in (Windows) BlueArchive\BlueArchive_Data\StreamingAssets\PUB\Resource\GameData\

There's not really much to do there other than simply looking at the recruitment videos without the UI, location backgrounds, time limited images/videos and so on.
Voicelines are in password-protected .zip files.

(You might be able to swap some assets or "add new" content[gamebanana.com] but there might be consequences, you've been warned).

10 Comments
ll-NiGHTMARE-ll  [author] 6 Sep @ 10:37am 
I haven't seen that error anywhere but maybe it's something simple like an antivirus or some other app messing with the game's files?
i'm getting error 1210 and i cant fix it no matter what. anyone knows how to fix it?
ll-NiGHTMARE-ll  [author] 27 Jul @ 12:01pm 
Try installing the codecs from Microsoft Store, Winget (Powershell) is only there if you have a reason to not use MS Store (like running a special version of Windows such as LTSC or Server).

And the black screen on start you might be able to fix it using the shortcut method, I haven't seen another reliable method for that issue.
Yee 27 Jul @ 12:04am 
I did install all the codecs via Powershell, but I still get a black screen on start menu (also no banners video)
ll-NiGHTMARE-ll  [author] 17 Jul @ 7:48am 
Alt + Tab works fine here (fullscreen on default settings).
Pragmata Enjoyer 17 Jul @ 4:49am 
Can anyone alt-tab in fullscreen? I can't, the game window overlays everything
Italian Spiderman 12 Jul @ 12:57pm 
Can confirm on my Dell Lattitude 3440 (Intel Core i3-4005u, Intel HD Graphics 4400, 8GB RAM, SATA SSD) the pink screen of death with only bgm after launching the game, the black screen of doom, and the pink particles all happened on my hardware.

The pink screen of death was fixed by a patch that Nexon put out. Then the black screen happened.

The black screen was fixed by installing VP9 (I'm not sure if it was just the VP9 or the AV1 is also needed to install, but I installed both of them anyway) codec from Microsoft Store.

Lastly the pink particles/artifacting (when click the mouse, the ult animation, and the gacha pull animations) which hasn't been fixed. Hopefully Nexon will patch it in the future.
SteF 12 Jul @ 12:46pm 
peak pc port not gonna lie
ll-NiGHTMARE-ll  [author] 12 Jul @ 12:39pm 
Nope, anything that involves pink screens/particles seems to be related to your GPU not being able to handle Vulkan properly.
SteF 12 Jul @ 8:37am 
So I guess you cant remove pink particles at all? Or Nexon will try fix it?