Please use the in-game Bug Reporter tool, as it provides us with your description, screenshot, and game log, which help us greatly in fixing the bug! You can always open it by pressing F2 button.
Remember to describe what is the issue and what was happening in the game when it occurred.

In most cases, restarting the game should help and fix the problem. If it doesn’t, please let us know. We will do our best to fix it.

You may make a community post containing a link to the screenshot or/and the video showing what happened. Make sure to include the player.log file.

Player.log and crashes can be found at: C:\Users\<USERNAME>\AppData\LocalLow\GrapesPickers\SurvivalMachine

There, you will find 2 files:
- Player.log - the file from your latest gameplay,
- Player-prev.log - the file from your second to last gameplay

Crashes will appear in a separate folder, called 'Crashes'.

Keyboard & Mouse are the default controllers. In Options, you can change your Input to “Automatic” and it will detect your gamepad.
Gamepad is not officially supported yet and you may face some bugs or issues.

Please make sure you use Default settings for our game. Right-click on Survival Machine Demo, and hit properties.

In the Controller section, mark: Use default settings.

Please report a bug using a Bug Reporter (F2). We will get your coordinates. You can hit ESC and use Unstuck button in the pause menu.

Please, please, please send a bug report! We have been hunting this forever!!!

1. Please ensure your antivirus software isn’t blocking the game. You can add the game to your antivirus exceptions list.

2. Try running the game as an administrator.

3. You may also try verifying the integrity of the game’s files or reinstalling it.

4. Don’t forget to check if your system meets the minimum requirements listed on Steam.

5. Lastly, make sure your graphics drivers are up to date.

Lobby code will be visible on your screen when you start a lobby. It will allow everyone to join it. It would be best to establish your lobby off-screen.

We have an influencer build available. You can join our campaign on Lurkit or reach out through Discord for access.