PlayStatus

PlayStatus

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Troubleshooting Controller Issues with PlayStatus
By segfault
Fix controller detection issues for PlayStatus or other Apps, and more in this in-depth walk through.
   
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Introduction
Hi there, this is a walk through on how to fix issues related to controllers while using PlayStatus.

I want to make sure that people realize that there is a full page dedicated to troubleshooting issues related to this, and even provides two instructional videos as well, that take you step by step on what you need to do to fix said issues. It seems though that many people don't seem to notice this troubleshooting page, so I thought I'd make a post anyway discussing the fixes.

SEE PAGE 3 OF PLAYSTATUS CONFIGURATION TO VIEW THE TROUBLESHOOTING STEPS IN-APP
Other games are not recognizing my controller
  1. Ensure you have completed all the troubleshooting steps for your particular controller (found below)
  2. Find the game that is having issues with detecting the controller in your Steam Library
  3. Right-click the game, go to Properties
  4. Under Controller, make sure that Steam Input is set to Enabled!

PlayStatus MUST be running before you launch ANY game that uses Steam Input!
PlayStatus is not recognizing my controller
Follow these instructions if PlayStatus is either not detecting your controller, or is recognizing the wrong type of controller.

  1. Open Steam
  2. Go to your Steam Library
  3. Right click PlayStatus -> Properties
  4. Then under Controller, ensure that Steam Input is set to Use Default Setting
General Controller Detection Issues
What to do if PlayStatus is not detecting your controller

If PlayStatus is the application that is NOT recognizing your controller, please follow ALL steps:

  1. Click 'Steam' in the top-right of the window
  2. Select Settings -> Controller
  3. Disable ALL options in this menu regarding enabling controller support.
  4. Restart PlayStatus
  5. Manually enable Steam Input for games that require it.

If you have any other issues regarding Dual Sense controllers, it is vital to ensure that you have also updated the firmware of the controller to the latest version using the Dual Sense Firmware Updater from Sony: https://controller.dl.playstation.net/controller/lang/en/fwupdater.html
Xbox Series not being detected by PlayStatus
Similar to the Dual Sense steps, you'll need to do the following:

  1. Go to Steam -> Settings
  2. Under Controller, make sure that Enable Steam Input for Xbox controllers is toggled OFF!

It is VITAL to update your Xbox controller to the latest firmware, as newer firmware added the ability to read the battery from the controller properly. YOU WILL NOT GET CORRECT BATTERY READINGS IF YOU DO NOT UPDATE YOUR CONTROLLER!

You can update your Xbox controller by plugging it in and using the "Xbox Accessories" app to update the firmware.

Once again, if this leads to issues with your Xbox controller not being picked up, please see the first troubleshooting step at the top of this post.
Nintendo Controllers not being detected by PlayStatus
  1. Go to Steam -> Settings
  2. Under Controller, make sure that Enable Steam Input for Switch Pro controllers is toggled OFF!
Incorrect battery reading when charging
This is normal for Nintendo controllers & Xbox controllers, as they do NOT report any actual battery percentage, and instead ONLY report that it is in a 'charging' state. This means there is no feasible way for me to fix this issue regarding the Xbox and Nintendo controllers. This does NOT affect Dual Sense controllers, or any controllers while they are connected wirelessly.

If your XBOX controller is not reporting correct battery info, update the firmware using Xbox Accessories app and unpair the controller and then re-pair it.