Store Page
ASTRONEER
All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews

ASTRONEER

Store Page
ASTRONEER > Guides > Mr. Necrotic's Guides
Not enough ratings
Not Loading - Crash
By Mr. Necrotic
How to fix Loading Screen/Crash (Application Error: Astro-Win64-Shipping.exe)
"the exception unknown software (0x000000001) occurred in the application at location 0x00007FFDE8EA839."
   
Award
Favorite
Favorited
Unfavorite
Created by
Mr. Necrotic
Offline
Category: Modding or Configuration
Languages: English
Posted
Updated
24 Sep, 2019 @ 4:04am
27 Sep, 2019 @ 6:17pm
781 Unique Visitors
13 Current Favorites
Guide Index
Overview
Not Respond - Loading Crash (Win7/10) 
Comments
Not Respond - Loading Crash (Win7/10)
Go to "steamapps\common\ASTRONEER\Astro\Content\Movies" and delete this files: **Legal.mp4**, **LoadingLoop.mp4* and **SESLogo.mp4**.
Just delete for a particular resolution (1080/1088 pix or 4K) or all files I showed in the screenshot and click play!


- I hope that the next updates will fix the problem!

15 Comments
< >
MIRROR 24 Jun, 2023 @ 12:29pm 
pythor may be right, my friend bag guy cant even load into my session cause he keeps crashing, he even tried this method before, deleting all of his saves


it didnt work, damn you astroneer!
PythorPlays 15 Mar, 2020 @ 8:24am 
thanks! i really want to start playing astroneer again.
Mr. Necrotic  [author] 15 Mar, 2020 @ 3:32am 
Thanks for the info, I'll check this out!
PythorPlays 12 Mar, 2020 @ 6:54pm 
As of the new update, this issue no longer fixes the problem, i think.
SewerynPas 3 Nov, 2019 @ 1:34am 
thanks:bandit:
SewerynPas 3 Nov, 2019 @ 1:33am 
thank mate ima play it more as i have money pending so i cant by new games
Mr. Necrotic  [author] 2 Nov, 2019 @ 5:22pm 
I happy to help you guys, thanks for the good comments! ^^
SewerynPas 6 Oct, 2019 @ 8:06am 
np:bandit:
SewerynPas 6 Oct, 2019 @ 8:05am 
if you turn off inter net you get less lag and less cpu usage
Keule1311 5 Oct, 2019 @ 10:06am 
Thank you now I can play Astroneer again