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Fixing Crashes on Windows 32-bit

By GF

Windows 32-bit and DirectX 9.0c are notorious for chewing up system memory. Sometimes that doesn't leave enough memory to run Folk Tale, which can lead to unexpected crashes or black screens during gameplay or cut scene cinematics. Here's a fix that's been confirmed by many players. It also appears to work for players on Windows 64-bit operating systems.

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GF
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Category: Modding or Configuration

Languages: English

Posted

Updated

14 Jun, 2013 @ 4:14pm

27 Oct, 2014 @ 11:56am

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Fix

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UPDATE: The default build of Folk Tale is now 64-bit, so this is now confined to the 32-bit opt-in build.
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Windows 32-bit and DirectX 9.0c are notorious for chewing up system memory. Sometimes that doesn't leave enough memory to run Folk Tale, which can lead to unexpected crashes or black screens during gameplay or cut scene cinematics. Here's a fix that's been confirmed by many players.

Why does it happen?
On 32-bit machines, Windows can only address 4GB of 'addressable' system memory. It uses some of that addressable space for your graphics card, so if you have a 1GB graphics card, only 3GB of addressable space is available to applications.

To further compound the problem, DirectX 9.0c requires your graphics card memory be replicated in addressable system memory, reducing that 3GB down to 2GB. This was changed in DirectX10, and while we can target DirectX11 using the engine, many players do not yet have DirectX11 capable cards, preventing us from being able to pursue this option.

Folk Tale at it's peak currently requires around 1.75GB of addressable memory ( reduced that from 2.25GB in 0.1.2.0 ). That doesn't leave a lot of headroom - especially if other apps are running - and sometimes there's not enough addressable memory available, causing the game to crash.

Thankfully a tool is available to exercise greater control over how Windows uses your system memory. In many cases players have found that this fixes their crash problems. Please note that by changing your system including running this fix, you do so entirely at your own risk.

1. Under the Start menu, Programs, expand “Accessories” and right click on “Command Prompt”, selecting “Run as administrator”. This will open a black command prompt window.

2. Type the following:

bcdedit /set IncreaseUserVA 3072

and hit the enter key.

3. Reboot your PC.

4. To undo this change, run the following command:

bcdedit /deletevalue IncreaseUserVA

Running Folk Tale at a lower screen resolution on a lower performance profile ( Options->Graphics ) can help prevent crashes by reducing the amount of memory required by your graphics card.

For more information, please visit http://answers.microsoft.com/en-us/windows/forum/windows_7-system/error-the-boot-configuration-data-store-could-not/9e995bc8-141c-4ed0-9b17-2dbe92369202

25 Comments

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temp 8 Feb, 2018 @ 10:09pm

Hi GamesFoundry, can you please add me? I have a quick question for you and I haven't gotten a response through email. Thanks.

GF [author] 15 Nov, 2016 @ 5:04am

@Sabrehawk - object pooling is used, and there is a cap on max spider spawns.

Sabrehawk 14 Nov, 2016 @ 9:59pm

ya kmow what also chews up memory ? Spawning spiders eternally and not clearing up your entities in memory and overall not giving a damn about ressource management. btw on 64 bit on windows 10 with 16 gb of ram.

GF [author] 16 May, 2016 @ 3:02pm

@kitten - if you are having technical problems you may want to consider a refund.

MrRob55555 16 May, 2016 @ 2:45pm

ya my system works with the requriments

GF [author] 16 May, 2016 @ 2:41pm

@kitten - have you compared your machine specs against the minimum requirement at the bottom of the store page?

GF [author] 30 Sep, 2014 @ 12:10am

@RabbitsPC - can you create a topic in the Help sub-forum please, including your machine specs. Then we'll be able to follow it up.

RabbitsPC 29 Sep, 2014 @ 8:09pm

My game screen is too large and I can't see the options to play the game. I tried going into something and change the windows screen settings to match my monitor but it hasn't made any difference to that screen. Help appreciated thanks!

Neowulff 4 Sep, 2013 @ 6:22pm

My game just crashed after everything had been running smoothly for 4 play throughs. the log files look like the game ran out of memory but I have Win7 64-Bit with 16GB RAM so memory should not be the issue. Anywhere to send these files for help? I'd try the above but why would that fix it on 64 Bit Windows with plenty of RAM? Not sure why it also looks like 77% of my RAM was in use unless this game has huge huge memory leaks that don't clean up on exit?

Martin 29 Aug, 2013 @ 8:03am

I have 64 bit windows 8 with 16 gig of addressable ram.. and a 2 gb ddr5 dx 10/11 card.. and I crash... So does that sound like its a Dx9 Win32 issue.. not to me. But it was good reading.

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