This game has ruined itself. They could add a kernel-level anti-cheat but they are adamant on the fact that their AI anti-cheat will at some point surpass the cheats. How many more months do we have to play against people with cheats? It also doesn't help that they manually give suspensions to some experience boosters that have different colored medals. These medals are obtained by automation and in the end doesn't ruin the competitive experience of the game whatsoever. They could easily fix this by increasing the amount of experience you can gain from playing the game, making service medals of the highest tier easier to obtain. Instead, the game punishes you by reducing your experience for playing more.

The griefing cooldown system is completely broken. If you have received an infraction and the next time after your unban you play and get reported for griefing, you will get suspended for another x amount of days. The first ban starts the cycle. It requires an inhuman amount of games without reports to reduce the level of your cooldowns and for the days to go down. This becomes increasingly problematic when an old player plays the game and new players think that he cheats just because he is playing on an account that doesnt have colorful service medals medals to show off the fact that he has played the game for long. Griefing cooldowns were a mistake and not adding a kernel level anti-cheat is also a big mistake. Its a sad state for the game and the only way to play the game properly is to play third-party-services like FACEIT. I expect better in the future.

UPDATE: It seems that nothing has been done to the fact that cheaters are running rampant on matchmaking. How many more years do we have to wait for the AI anticheat to start working properly? Lack of operations and the new "battlepass" type system are big problems as well as the fact that the game has had a slot machine in it for multiple years. As a skin owner I would be very careful in the future, those things might be worthless in the upcoming years.