Thank you! :)

Happy Valentine's Day!
⠀⠀ ⠀⠀⠀⣀⣀⠀⠀⠀⢀⣀⣀⣤⣀⡀
⠀⠀⠀⠀⠀⣾⠿⠛⠉⠀⠒⠻⢿⣿⣿⣿⣇⡀
⠀⣠⣶⣾⡏⢁⣴⣾⣿⣿⣿⣶⣦⡈⢻⣿⣿⣷
⢰⣿⣿⣿⠀⢼⠿⠛⠉⠉⠉⠙⠻⣿⠀⢻⣿⠿⢀⣤⣶⣦⣄⡀
⢸⣿⡟⠉⣀⣠⠆⢀⣴⣶⣦⣄⠀⠙⠀⠸⣿⣦⣈⠻⠿⠛⠉⠁
⠈⢿⡀⢰⣿⡟⠀⢾⣿⡿⠋⣁⣤⣾⡇⠀⣿⣿⣿⣦
⢸⡌⠃⠸⣿⡁⠀⠘⠟⢁⣾⣿⣿⣿⡇⠀⣿⣿⣿⡿
⠈⣿⣦⣀⠉⠃⠀⣠⣶⣿⣿⡿⠿⠛⢁⣼⣿⡿⠋⠠⠤⢶⣤⡀
⠀⢸⣿⣿⣿⣦⣄⣈⣉⣩⣤⣄⡀⠺⠿⠿⠛⣁⣴⣶⣶⣦⣹⣿⡄
⠀⠈⠻⢿⣿⣿⣿⣿⣿⣿⡿⠟⠉⠸⡄⠀⠀⠀⠈⠉⠙⠻⣿⣿⡇
⠀⠀⠀⠀⠀⠉⠉⠉⢉⠁⣠⣴⣷⠀⠘⡄⠀⠀⠀⠀⠀⠀⠈⠿⠁
⠀⠀⠀⠀⠀⠀⢀⣾⣇⣼⣿⣿⡿⠀⠀⢠
⠀⠀⠀⠀⠀⠀⢸⣿⣿⠿⠟⠋⠀⠀⠀⢸
⠀⠀⠀⠀⠀⠀⠘⠋⠀⠀⠀⠀⠀⠀⠀⢸
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⡌
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠚⠁

Tito Shiven, perhaps the most intellegent moderator here pointed out the "owes you nothing" clause. Actually, Steam lost a big law suite in Australia because it's illegal there to take money and promise nothing. Only got fined about $50,000,000 though and only had to promise the "2 week, 2 hours" refund policy to "fix the problem" because the Judge counted that as "getting something."

Firstly, I'm pretty sure the TOS doesn't say that, and secondly - I've never paid money to Steam (or any other company) and NOT got a game from them.

I would never buy a car, a TV, a computer, or phone deom a company with TOS that says they have the right to keep my money and give me nothing, but we all do that with Steam.

If you pre-order games, or even buy them on release day - you're a fool. My suggestion: wait until the games you want to buy are actually playable, THEN buy them. Don't reward developers for releasing substandard work by giving them your money. You wouldn't buy a car, a TV, a computer, a phone or anything else that does not work properly - why make the sole exception for games? Makes ZERO sense.