Contact the nearest U.S. embassy or consulate, or call:
1-888-407-4747 from the U.S. and Canada.
+1 202-501-4444 from outside the United States.
For more information, visit Emergencies and What the Department of State Can and Can't Do in a Crisis.

Do you have a question about your U.S. passport? Visit the Frequently Asked Questions page first. If you need to expedite your application, visit the Get My Passport Fast page.
Visit the Contact U.S. Passports page for more information.
Routine Passport Requests
Customer service representatives are available Mondays through Fridays 8 a.m. to 10 p.m. Eastern (excluding federal holidays).
Call 1-877-487-2778
Email NPIC@state.gov
Life-or-Death Emergency Passport Service
We prioritize customers who are traveling internationally in the next three business days due to a qualified life-or-death emergency. Visit the Life-or-Death Emergencies page to learn if you are eligible.
Urgent Travel Service
Make an appointment if you are traveling internationally within 14 calendar days or need a foreign visa within 28 calendar days. Call 1-877-487-2778 from 8 a.m. to 10 p.m. (ET), Mondays through Fridays. Our appointment line for urgent travel service is closed on weekends and federal holidays.

International Parental Child Abduction in Progress. To report a child abduction in progress, call 1-888-407-4747 from the U.S. and Canada or + 1 202-501-4444 from outside the United States.
Lost or Stolen Passport. Report your physical U.S. passport lost or stolen immediately to protect yourself from identity theft.
U.S. Passport or Visa Fraud. If you are aware of, or have been a victim of, fraud associated with a U.S. passport or U.S. visa application, please contact PassportVisaFraud@state.gov.

U.S. Passport Application Status. Check the status of your U.S. passport application online.
U.S. Visa Application Status. Check the status of your U.S. visa application. If you have an immigration application, petition, or request pending with U.S. Citizenship and Immigration Services, use the USCIS case status online tool.

If your question is not answered on the Intercountry Adoption website and does not fall under the authority of the agencies/offices noted on the Intercountry Adoption Contacts page, reach out to the Office of Children’s Issues by email at Adoption@state.gov .