STEAM GROUP
Steam Families stmfmls
STEAM GROUP
Steam Families stmfmls
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All Discussions > Bug Reports > Topic Details
Family Sharing Invitation Status Stuck on Pending
Description:
Yesterday, I attempted to set up Family Sharing with my friend. I am the family creator. After sending the family invitation to my friend, he accepted it on the Steam client. However, a prompt appeared stating that he needed to accept the request on the Steam app. After he accepted the request on the app, it still shows on my end that he hasn't joined my family, and his status remains as pending.

Steps to Reproduce:

Create a family and send a Family Sharing invitation to a friend.
Have the friend accept the invitation on the Steam client.
Observe the prompt requiring acceptance on the Steam app.
Have the friend accept the invitation on the Steam app.
Check the invitation status on the family creator's account.
Expected Result:
The friend's status should update to "Joined" in the Family Sharing settings.

Actual Result:
The friend's status remains as "Pending" despite accepting the invitation on both the Steam client and the Steam app.

Additional Information:
This issue prevents the proper setup of Family Sharing. Assistance in resolving this would be greatly appreciated.

Thank you very much for your help.
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Showing 1-2 of 2 comments
wardy1 27 May @ 3:44pm 
I have the same problem, both users in the same household
i had the same i think. the problem seems they confirm the invite via email. you click the email link to join, it signs into the steam account via browser. i was logged in to the wrong account to accept the invite via browser. had to sign in to each account to actually get them to accept. it sure would have been nice and saved time if STEAM would have gave an error or said you need to sign in to have the invite go through properly. F-ing steam will always be a mess.
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Showing 1-2 of 2 comments
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