Unable to watch any broadcasts. Only get black screen.

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Obdulio 2015 年 7 月 28 日上午 10:18

Unable to watch any broadcasts. Only get black screen.

As the title says whenever i try to watch anyone's broadcast i just get a blackscreen with no sound and i notice the timer doesn't move at all. It just began happening suddenly i don't know what might have caused it. Can anyone provide assistance?

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正在显示第 1 - 15 条，共 25 条留言

Kephalos 2015 年 7 月 28 日上午 10:21

I have no idea.
I still have no idea.
I seriously still have no idea.

Obdulio 2015 年 7 月 28 日上午 10:28

Thats just how i feel.

Obdulio 2015 年 7 月 31 日下午 8:27

Sorry for the Nerco but I solved my issue, If anyone else is only getting a black screen when you try to watch any stream. Check to see if you have hardware decoding enabled for video under the interface options in settings, disabling that for me restored broadcasts.

Fetus Fart 2015 年 8 月 5 日上午 12:29

Thanks for the fix Obdulio was trying to find a fix and this worked for me

Insatiable Insomniac 2018 年 2 月 16 日下午 5:15

引用自 Obdulio：
Sorry for the Nerco but I solved my issue, If anyone else is only getting a black screen when you try to watch any stream. Check to see if you have hardware decoding enabled for video under the interface options in settings, disabling that for me restored broadcasts.

For those having this issue in 2018; I did the inverse and it fixed my issues. Thank you Obdulio c:

Obdulio 2018 年 2 月 16 日下午 5:24

Thanks replying Insatiable Insomniac, hopefully this will help other folks.

Insatiable Insomniac 2018 年 2 月 16 日下午 5:34

Gotta keep the chain going, that's what I love about forums :D

Stoned Ape 2018 年 4 月 20 日下午 5:11

Just had this issue too. Sad

CHRONIC_THEORY 2018 年 6 月 14 日下午 10:49

I just had this issue (Summer 2018). I enabled hardware decoding, restarted steam, tested a broadcast with no success, disabled hardware decoding, restarted steam and then finally the broadcast loaded right up. Thank @odbulio

Obdulio 2018 年 6 月 14 日下午 11:53

Glad to hear the info here is still helping people out.

#10

Obdulio 2018 年 6 月 16 日上午 6:30

There might be another method, deleting your html cache folder.

C:\Users\[Your Username]\AppData\Local\Steam\

within it you'll see "htmlcache", delete that folder then start up Steam again and give the broadcast a try.

[Source: STEAM BLACK SCREEN FIX by Youtuber: n3LLy ]
https://www.youtube.com/watch?v=dgbiiVhEtTA

最后由 Obdulio 编辑于; 2018 年 6 月 16 日上午 6:32

#11

Ty 2019 年 9 月 7 日下午 9:05

yup. still getting this problem in 2019. my problem was a little different though. i could hear all the sounds, just a black screen. had to enable hardware decoding, then disable it again then it was working fine. it's in the interface tab in settings if anyone's having problems finding this. thanks

最后由 Ty 编辑于; 2019 年 9 月 7 日下午 9:08

#12

epicfreesocial 2020 年 2 月 28 日下午 7:33

引用自 Obdulio：
There might be another method, deleting your html cache folder.

C:\Users\[Your Username]\AppData\Local\Steam\

within it you'll see "htmlcache", delete that folder then start up Steam again and give the broadcast a try.

Fixed the issue for me. Thanks!

#13