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Little 1 Jun @ 1:47pm
Failed to connect with remote play network not available dialog or client exit after loading for a while
ISSUE
Sometimes my friend cannot connect to my remote play streaming with a window show about remote play network not available, or sometimes the streaming client show loading then exit.

OS
Windows 10

STEPS
  1. launch a game which supports remote play
  2. right click my friend from external steam friends window (not the in-game overlay one) and send the remote play inviting
  3. my friend accept that

RESULTS
  • my friend see the streaming window loading, but exit after a while; OR
  • my friend see the error warning window about “remote play network not available”(sorry I use chinese language in steam client so I don't know the english text of this window); OR
  • my friend see nothing at all

EXPECTED
my friend connect to streaming normally

---------
I'm not clear about what that dialog means. Is it about streaming client network failure to STUN server/steam relay server? Or host's network or something? How I can know more detail about what happened? I know some about streaming/NAT traversal, but I'm not familiar with steam streaming log.

here's log

Tue May 28 16:33:54 2024 UTC - Initializing player Tue May 28 16:33:54 2024 UTC - Desktop mode: 2560x1440@1x 165Hz Tue May 28 16:33:54 2024 UTC - Effective refresh rate: 164.75 Tue May 28 16:33:54 2024 UTC - Created direct3d renderer Tue May 28 16:33:54 2024 UTC - Texture rect: 2560x1440 at 0,0 Tue May 28 16:33:54 2024 UTC - Video rect: 0x0 at 0,0 Tue May 28 16:33:54 2024 UTC - Video size: 2560x1440, output size: 2560x1440, overlay size: 2560x1440 Tue May 28 16:33:54 2024 UTC - Texture rect: 2560x1440 at 0,0 Tue May 28 16:33:54 2024 UTC - Video rect: 2560x1440 at 0,0 Tue May 28 16:33:54 2024 UTC - Texture rect: 2560x1440 at 0,0 Tue May 28 16:33:54 2024 UTC - Video rect: 2560x1440 at 0,0 Tue May 28 16:33:55 2024 UTC - Initialized player Tue May 28 16:33:55 2024 UTC - Initializing SteamDatagram client Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] Initialized low level socket/threading support. Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] Got SDR network config. Loaded revision 1715114241 OK Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] SDR RelayNetworkStatus: avail=Not Attempted config=OK anyrelay=Not Attempted (No need for SDR client network access) Tue May 28 16:33:55 2024 UTC - Applied SDR network config. Loaded revision 1715114241 OK Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] Local identity established from certificate. We are 'steamid:765MASKED' Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] Deduced universe 1 from certificate Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] AuthStatus (steamid:765MASKED): OK (OK) Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] SDR shared socket listening on local address 0.0.0.0:55253 Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] Performing ping measurement Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] SDR RelayNetworkStatus: avail=Attempting config=OK anyrelay=Attempting (Performing ping measurement) Tue May 28 16:33:55 2024 UTC - Session state Idle -> Connecting Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Relay candidates enabled by P2P_Transport_ICE_Enable, but P2P_TURN_ServerList is empty Tue May 28 16:33:55 2024 UTC - [SteamNetworkingSockets] ICE: P2PTransportChannel::OnTransportGatheringState now 1 Tue May 28 16:33:55 2024 UTC - Video size: 2560x1440, output size: 2560x1440, overlay size: 2560x1440 Tue May 28 16:33:55 2024 UTC - Texture rect: 2560x1440 at 0,0 Tue May 28 16:33:55 2024 UTC - Video rect: 2560x1440 at 0,0 Tue May 28 16:33:55 2024 UTC - Texture rect: 2560x1440 at 0,0 Tue May 28 16:33:55 2024 UTC - Video rect: 2560x1440 at 0,0 Tue May 28 16:33:55 2024 UTC - Warning: Couldn't load font at size 41 Tue May 28 16:33:55 2024 UTC - Warning: Couldn't load font at size 36 Tue May 28 16:33:57 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:33:57 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:33:58 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:33:58 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:33:59 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:33:59 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:00 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:00 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:00 2024 UTC - [SteamNetworkingSockets] Ping measurement completed in 5.5s. Relays: 22 valid, 0 great, 1 good+, 3 ok+, 9 ignored Tue May 28 16:34:00 2024 UTC - [SteamNetworkingSockets] Ping location: hkg=41+4,sgp=185+18/74+4,seo=77+7/78+4,tyo=82+8,sea=205+20/175+8,maa2=429+42/178+7,bom2=413+41/196+7,lax=191+19/199+8,syd=201+20,iad=257+25/237+8,fra=284+28,gru=367+36 Tue May 28 16:34:00 2024 UTC - [SteamNetworkingSockets] SDR RelayNetworkStatus: avail=OK config=OK anyrelay=OK (OK. Relays: 22 valid, 0 great, 1 good+, 3 ok+, 9 ignored) Tue May 28 16:34:01 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:01 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:01 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] SDR routing message updated, revision 1. (No previous message) Tue May 28 16:34:02 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:02 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:03 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:03 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:04 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:04 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] Sending P2P ConnectRequest Tue May 28 16:34:05 2024 UTC - Session state Connecting -> Idle Tue May 28 16:34:05 2024 UTC - [SteamNetworkingSockets] [#2953276050 P2P vport 0] closed by app before we got connected (1001) Destroyed Tue May 28 16:34:05 2024 UTC - Last CStreamTransportSteamNetworkingSocketsBase destroyed, turning off manual poll mode Tue May 28 16:34:05 2024 UTC - [SteamNetworkingSockets] Service thread is not running, and manual poll mode was turned off, starting service thread. Tue May 28 16:34:05 2024 UTC - [SteamNetworkingSockets] Shutting down low level socket/threading support.
Last edited by Little; 1 Jun @ 1:57pm
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Date Posted: 1 Jun @ 1:47pm
Posts: 0
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