Depending on the value of the item, it might have been removed from the winnings as tax. The site takes a certain tax value from every pot where applicable.

We've re-verified your trade. Items will appear in your backpack shortly!

/Leo

Will try to do something about it, thanks for bringing it up.

We've re-verified your trade. Items will appear in your backpack shortly!

/Leo

We are currently not looking for any offers of sponsorships of partnerships, thank you for the offer.

We've re-verified your trade. Items will appear in your backpack shortly!

/Leo

The chat is currently disabled.

We've re-verified your trade. Items will appear in your backpack shortly!

/Leo

Try withdrawing one at a time, if it doesn't work just be patient with it because withdrawing can cause some problems sometimes.

The trade offer that you screenshotted basically says the trade didn't go through.. Just re-deposit.