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Steam overlay causing a black screen that is unrecoverable
Myself and others have been having an issue lately where steam overlay will cause the screen to go full black and force you to reboot your computer to recover functionality. From what i was reading online this has existed for a while and turning off "GPU accelerated web view" option in Steam settings seems to mitigate the issue.

It seems the computer is still running fine in the background but the screen is never recoverable. Forcing you to do a hard shutdown to fix the problem.
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Showing 1-15 of 25 comments
Frugl 7 Jul @ 6:06pm 
This sounds more like a driver bug, and/or the GPU being unstable at a certain clock speed.
maybe but a lot of other steam users have had it happen also, including people i played resident evil resistance and warhammer dark tide with recently
Kozzy 7 Jul @ 7:39pm 
Not a GPU driver bug, I Tried 11 different drivers & It only happens on Steam, not Epic launcher, xbox app, Ubisoft Connect, Gog Galaxy etc. Only happens when using steam overlay & not when just gaming on Steam. Can play 8 hours straight with no issue, then few mins after I bring up Steam overlay & start chatting or using the browser instant Black Screen with audio still going & Reset needed.

There is another thread I found on steam while searching on google, that had hundreds of people saying they have it to. Few people in the thread have chatted to Steam Support about it & said that they have sent it to tech department.
Last edited by Kozzy; 7 Jul @ 7:49pm
CIPHRA 7 Jul @ 8:52pm 
Can confirm this is not an nvidia issue, people with different software and hardware configurations are reporting the same issue, it all began with the steam may update; here the full thread:
https://gtm.steamproxy.vip/discussions/forum/1/601905151053177514/?tscn=1751945643
This is in fact an nVidia driver issue. Yes, it seems to have become more common around the time of a Steam update, but the issue here is that drivers are meant to protect against this ever being possible. If a driver ever hangs your whole system, the driver has a bug.

We believe we have worked around this as best as is possible in recent Steam updates. If you join the beta we have tried to avoid using the GPU functionality that we think is triggering the nVidia driver failures. However, the real fix will eventually have to come from nVidia.
Originally posted by jmccaskey:
This is in fact an nVidia driver issue. Yes, it seems to have become more common around the time of a Steam update, but the issue here is that drivers are meant to protect against this ever being possible. If a driver ever hangs your whole system, the driver has a bug.

We believe we have worked around this as best as is possible in recent Steam updates. If you join the beta we have tried to avoid using the GPU functionality that we think is triggering the nVidia driver failures. However, the real fix will eventually have to come from nVidia.
Just experienced this issue for the first time ever with the latest Steam beta released a few hours ago.
Last edited by JigenDaisuke; 7 Jul @ 11:09pm
I literally just submitted a post in the discussions tab about this exact issue. I have personally been playing Warthunder and it has happened probably about 6 or 7 times and I'm quite honestly, F*cking sick of it.
Sebatal 8 Jul @ 3:09am 
Hello i have problem when pressing tab + shift, and black screen, then i have to restart my pc, anyone having the same problem or just me? i experience it on 3 games already, the computer runs, the GPU also but there is a black screen.
Originally posted by ASHEN ONE:
I literally just submitted a post in the discussions tab about this exact issue. I have personally been playing Warthunder and it has happened probably about 6 or 7 times and I'm quite honestly, F*cking sick of it.
can you try going to

Steam settings > Interface > turn off "Enable GPU accelerated rendering in web views"

id be curious to know if you have it turned on. after i switched it off i have not had it happen again yet.
Originally posted by jmccaskey:
This is in fact an nVidia driver issue. Yes, it seems to have become more common around the time of a Steam update, but the issue here is that drivers are meant to protect against this ever being possible. If a driver ever hangs your whole system, the driver has a bug.

We believe we have worked around this as best as is possible in recent Steam updates. If you join the beta we have tried to avoid using the GPU functionality that we think is triggering the nVidia driver failures. However, the real fix will eventually have to come from nVidia.
thanks for acknowledging this, i think we would all love to see it stop happening
Originally posted by Peace|Of Mind ✌:
Originally posted by ASHEN ONE:
I literally just submitted a post in the discussions tab about this exact issue. I have personally been playing Warthunder and it has happened probably about 6 or 7 times and I'm quite honestly, F*cking sick of it.
can you try going to

Steam settings > Interface > turn off "Enable GPU accelerated rendering in web views"

id be curious to know if you have it turned on. after i switched it off i have not had it happen again yet.

Yeah I did in fact have it on, since turning it off I have not experienced a crash...(touch wood). :praisesun:
Skul 12 Jul @ 6:01am 
Theres a way to trigger it using the steam keyboard.
Ive had a bad week of black screens and it will sometimes crash the entire computer if you wait long enough.
As others ive seen said and by experience, its completely random. Closing the keyboard or pressing enter will eventually cause this black screen.
I've had this issue close to 20 times over the past five days alone. It can be triggered from opening a new tab on the overlay browser or just simply closing the overlay. Some cases are completely unrecoverable and I am forced to shutdown my PC but I've had it a couple times where I'm able to CTRL+ALT+DELETE open Task Manager have 3 or 4 flashes, quickly close the game that has the overlay attached and then it stops.

I did attempt doing CTRL+WIN+SHIFT+B which to my knowledge refreshes or resets the drivers but I had no luck.
ψυχή 12 Jul @ 8:00am 
Originally posted by jmccaskey:
This is in fact an nVidia driver issue. Yes, it seems to have become more common around the time of a Steam update, but the issue here is that drivers are meant to protect against this ever being possible. If a driver ever hangs your whole system, the driver has a bug.

We believe we have worked around this as best as is possible in recent Steam updates. If you join the beta we have tried to avoid using the GPU functionality that we think is triggering the nVidia driver failures. However, the real fix will eventually have to come from nVidia.

some person gave me a workaround, its in the other thread
other thread link
https://gtm.steamproxy.vip/groups/SteamClientBeta/discussions/0/591772052728379663/

Work Around
turn off GPU Acceleration for steam web view, in steam settings -> interface

it fixes crashing issue and system and dota 2 don't crash.. but, steam big picture is verrrry slowww after
Last edited by ψυχή; 12 Jul @ 8:02am
Originally posted by jmccaskey:
This is in fact an nVidia driver issue. Yes, it seems to have become more common around the time of a Steam update, but the issue here is that drivers are meant to protect against this ever being possible. If a driver ever hangs your whole system, the driver has a bug.

We believe we have worked around this as best as is possible in recent Steam updates. If you join the beta we have tried to avoid using the GPU functionality that we think is triggering the nVidia driver failures. However, the real fix will eventually have to come from nVidia.

No, no it is not.
It is a CEF bug that you have upgraded yourself into by complacently, without making yourself aware of existing Chromium bugs introduced to the end users.
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