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[Bug] Bundle #58639 – Region Lock Error Despite Game Being Available
Game: Shape of Dreams
Bundle ID: 58639
Link: https://store.steampowered.com/bundle/58639/_/

Issue: This bundle can be added to the cart, but attempting to check out results in a “not available in your region” error. This issue is exclusive to this bundle. The base game and other bundles containing it can be purchased without any problems.

Troubleshooting Done:

Cleared browser cache and cookies
Tried multiple browsers (Chrome, Edge)
Attempted purchase via Steam mobile app
Attempted purchase via Steam desktop client
Switched multiple accelerator/VPN nodes Issue persists only for this bundle.

Support Ticket: HT-862J-2NJN-VTFP (for reference only; this multi-day ticket has produced no actionable advice or meaningful insight from support)

Goal: Thanks to the gracious and visionary guidance of Steam Support, this issue has been painstakingly diagnosed by the customer to be a likely backend configuration error specific to this bundle. This report is submitted on behalf of the unpaid, part-time customer support agent (i.e., the user) for Valve’s technical team to review and fix—ideally before the universe reaches thermal equilibrium.:hopeless:
All Discussions > Bug Reports > Topic Details