STEAM GROUP
Steam Client Beta SteamBeta
STEAM GROUP
Steam Client Beta SteamBeta
6,480
IN-GAME
56,852
ONLINE
Founded
8 January, 2013
All Discussions > Bug Reports > Topic Details
blunus 6 Aug, 2024 @ 9:32am
3
Blank thumbnail in the games list
ISSUE
Recently, Valve changed loading so that it can load images independently in the games list. However the issue is that games without store pages have blank thumbnail, apparently due to images being used from store pages:

<div data-panel="{"autoFocus":true,"focusable":true,"clickOnActivate":true}" class="responsive_page_header_img" style="display: none;"> <img style="width:100%;"src=" https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/44350/header.jpg?t=1571948291 "> </div>

From the games list:
<a class="_1bAC6eBHy0MpRWrwTkgT9o Focusable" href=" https://store.steampowered.com/app/44350 " tabindex="0"> <div class="_1CHM8-0EM9IeDAZ47-cYit"> <picture> <img src=" https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/44350/header.jpg?t=1571948291 " alt="GRID 2" loading="lazy"> </picture> </div>
This is an example for GRID 2, GRID doesn't have an image because the store page was removed.

RESULTS
It could not load the image from the store page that no longer exists. Edit: Also applied to region locked ones since no images are present. Thanks Praleski for finding out.

EXPECTED
The store pages and their connections through the games list should be updated.
Last edited by blunus; 6 Aug, 2024 @ 10:40am
< >
Showing 1-15 of 52 comments
cSg|mc-Hotsauce 6 Aug, 2024 @ 9:40am 
Are we still talking about the delisted games?

https://gtm.steamproxy.vip/discussions/forum/10/4511003376712965880/

:cool_seagull:
Serdar 6 Aug, 2024 @ 9:55am 
+1

Our games that do not have a Steam Market page now look like this.

Empty Boxes: https://i.ibb.co/4TGHcm9/Ekran-g-r-nt-s-2024-08-05-033349.png

Profile Pages Game List: https://i.ibb.co/27pkpv3/Ekran-g-r-nt-s-2024-08-12-175212.png

This error is present in internet browsers, mobile client, steam client, steam beta client.

This problem started about 10 days ago. There was no problem before. Please correct this bad decision or mistake.

This ugly image is never acceptable.
Last edited by Serdar; 12 Aug, 2024 @ 7:56am
VB Driver 6 Aug, 2024 @ 10:03am 
+++
Please fix it.
Takohashi 6 Aug, 2024 @ 10:07am 
+1
Hopefully this issue will be fixed.

Originally posted by cSg|mc-Hotsauce:
Are we still talking about the delisted games?

https://gtm.steamproxy.vip/discussions/forum/10/4511003376712965880/

:cool_seagull:
Stop spamming in every topic! Are you a bot or what? 168K useless posts.
Praleski 6 Aug, 2024 @ 10:18am 
+1
This also applies to games that are currently blocked in the CIS region.
https://imgur.com/a/6N0zYlJ
ingueferroque 6 Aug, 2024 @ 11:53am 
+1, please fix
Tiago Rocha 6 Aug, 2024 @ 2:57pm 
+1 Keep our games art. Respect our profiles!
SurvivorRabbiT 7 Aug, 2024 @ 1:30am 
Does Valve not care about legacy games and turns them into gray rubbish :cacosex:
Praleski 7 Aug, 2024 @ 8:30am 
Originally posted by SurvivorRabbiT:
Does Valve not care about legacy games and turns them into gray rubbish :cacosex:
Unfortunately, this applies not only to deleted games..
Visceral 8 Aug, 2024 @ 7:26am 
Started noticing this myself. +1
joridiculous 8 Aug, 2024 @ 9:11am 
Originally posted by Praleski:
Originally posted by SurvivorRabbiT:
Does Valve not care about legacy games and turns them into gray rubbish :cacosex:
Unfortunately, this applies not only to deleted games..
Happens also with some games that doesn't have searchable store page, but game can sill be bought (using direct links) and played.
Aex 8 Aug, 2024 @ 11:33am 
+1

Profiles are ruined by blank pictures.
Lulu 8 Aug, 2024 @ 11:55am 
It's an annoying problem. Plus the loading time is slower than before: when I scroll I can see those ugly gray rectangles before the images are displayed. It was impeccable before, now it looks really cheap and above all unpleasant.
Serdar 9 Aug, 2024 @ 7:31am 
Hello, is there no god in authority?

Will this problem be solved when there are enough people praying?
Praleski 9 Aug, 2024 @ 7:38am 
Originally posted by Serdar:
Hello, is there no god in authority?

Will this problem be solved when there are enough people praying?
It's very sad, but Valve didn't react in any way. Maybe something will change in the next update..
< >
Showing 1-15 of 52 comments
Per page: 1530 50

All Discussions > Bug Reports > Topic Details