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 This topic has been pinned, so it's probably important
SligWolf 9 Aug, 2024 @ 7:23am
Help - Troubleshooting


Foreword:
In the past we noticed that people write a bug report that is in most cases just an addon conflict. We would like to explain here, how to test an addon and to find the real troublemaker.

If you don't take your time to read this post carefully then the problem isn't important enough for you and you should unsubscribe the addon.

We test our work in singleplayer and multiplayer on different PC's.
There will never be a release for an addon or update without testing it enough.
Our addons are developed and meant for the GMod default branch not x86-64 - Chromium. They still will work on x86-64 - Chromium, but expect problems.

Please note that gmod have slots (the cache) for every model, lua script, materials ect. That means: If you have more than +1000 addon installed then you can experience unexpected behavior of the addons. Like lua scripts can't be loaded because the cache is full or models can be invisible because of no free model cache.

GMod's game engine has it's limits, keep that in mind.

Let's get started.


Testing:
  1. Start your Garry's Mod.
  2. Disable all addons except the addon that you want to test.
  3. Close the game.
  4. If you have other addons as a folder-addon in your addons folder:
    "C:\Steam\steamapps\common\GarrysMod\garrysmod\addons"
    Then please move them out for the test.
  5. Start the game.
  6. Try it first in singleplayer.
  7. If you have still issues in singleplayer, play on a local multiplayer game.

    If everything works now, then you can stop here.
    Scroll down to the section "Conclusion"

    Otherwise:

  8. Close the game.
  9. Go to: "C:\Steam\steamapps\common\GarrysMod\garrysmod\cache"
    Delete everything inside this folder.
  10. Start the game.
  11. Try it first in singleplayer.
  12. If you have still issues in singleplayer, play on a local multiplayer game.

    If everything works now, then you can stop here.
    Scroll down to the section "Conclusion"

    Otherwise:

Re-subscribe the addon:
  1. Start your Garry's Mod.
  2. Go to addons and uninstall the addon.
  3. Type in your game console "menu_cleanupgmas" and hit enter.
  4. Close the game.
  5. Subscribe the addon again in the workshop.
  6. Wait until the download is done.
  7. Start your Garry's Mod.
  8. Test again like above in Testing.

Conclusion:
If the addon makes no problems anymore, then you can be sure that the tested addon is fully functional. If you enable now all addons and the tested addon breaks again, then you have another addon that cause the conflict.


Find the troublemaker:
  • Disable all addons except the addon that you tested already.
  • Then activate the addons page by page.
    But remember to test after you activated one page, to know where the troublemaker is hidden.
  • If you now know on which page the troublemaker is, then deactivate all addons on this page again and activate the addons one after another and test.
  • It should now be easy, to find the troublemaker.

Please remember to follow these steps as precise as possible, otherwise the result can be wrong and we have needless discussions.


Last but not least:
If you still have problems after the testing from above, then leave a post in "Bug Reports" discussion (Click Here) but read the pinned discussion first!

Thank you very much for reading and have a nice day!

:gmod:reetings
SligWolf & Grocel
Last edited by SligWolf; 11 May @ 2:30am