This does not sound like any error on the site. The only thing I know of like this is when someone tries to scam the bot by switching the trade offer, the credits are removed as a security measure against attempted theft.

Tony Stark, да

RiSE, Definitely English. Google does the Russian.

Could you explain more please? I'm afraid I do not understand.

Both of these accounts were banned for fraudulent ad offer completion. We received reversals on offers by our partners due to false information or malicious intent.

引用自 FAQ：

4. I finished earning credits and it didn't pay me!

Credits earned through completing offers are not managed by us. If you didn't get anything, neither did we. Make sure an offer has been fully completed per our partner's instructions, and that the offer was valid for your area and not another country.

Page 1, 2, and 3, all have ways to contact the company if you did not receive credits for an offer. Check on the page under 'Support' or 'My Credits'

A customer recently contacted support for one of the offer sites and received a list of reasons accounts may not receive credit.[gyazo.com]

引用自 FAQ：

4. I finished earning credits and it didn't pay me!

Credits earned through completing offers are not managed by us. If you didn't get anything, neither did we. Make sure an offer has been fully completed per our partner's instructions, and that the offer was valid for your area and not another country.

Page 1, 2, and 3, all have ways to contact the company if you did not receive credits for an offer. Check on the page under 'Support' or 'My Credits'

A customer recently contacted support for one of the offer sites and received a list of reasons accounts may not receive credit.[gyazo.com]

This likely means the offer provider has banned your account or IP. There is nothing we can do about it on our end. Offers are working correctly.

https://gyazo.com/51560d915c826a31536597a33c26b173

Я должен был бы знать больше информации, чтобы помочь.

Что бот ли вы торговать?

Что был продан?

Когда он был продан?

Платеж был отменен компанией "Mobile Strike"