Hey KrenLock, we recently had an issue where a few items were being bought for several hundred dollars more than they were worth. Several users took this opportunity to commit fraudulent activity, and have been banned from the website. This was an issue with our pricing provider, and unfortunately some users took this time to engage in unethical activities.


For more information on this, see our recent announcement

We understand your situation and we feel sorry for your loss.Bus as shown on screenshots knife was sold for http://prntscr.com/ahuthv 189200 credits.
In your website one cs:go key is sold for 1120 credits.So user got 189200/1120=168.9 worth of keys.One cs:go key costs 2.2 eur in-game so he sold his knife knife
for 2.2*168.9=371.6 eur that is 418.45 usd and its deffinetly not 500$.Currently there is no such knife on market because its value is http://prntscr.com/ahuwbr
from 414 to 756 keys, thats is 910 eur atleast at the moment.This is one of the knife price on your website after crash fix http://prnt.sc/agz9yx 185250.There is only 3,9% diffrence between for how much he sold and you were selling it.
So please make right desicion and undo changes to his account because knifes were traded before ak-safari mesh madness and there was no way to see there was an error in your value system.

KRenLock, I have reviewed the case again, and have reversed the ban on the account on the grounds that this was just before the AK bug, and the item price difference was not a significant amount as others. We will honor the full price paid by the site.

The users balance has been set to 142549, which is the correct amount after withdrawals. Please extend my apologies to the individual if the motive was not malicious. I have also raised the buy limit on the account to be able to withdraw the full balance at any time, assuming our current inventory can cover it. Inventory will be back to normal soon as well.

Thanks for understanding